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nextbike 4+
nextbike
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- Gratis
Screenshots
Beschreibung
Forgot your bike, miss the bus, flat tire? Find a nextbike near you with the nextbike app and start cycling right away - available at any hour and with just a few easy steps.
To hire a bike, simply select it, scan the QR code or enter the bike number - then off you go! You can return the bike at one of our stations or anywhere in the Flexzone. Our app provides you with everything you need at a glance. You can easily find the right return location with the map function or manage your customer account. You can also use the app to redeem vouchers, discover news, give feedback, or contact our customer service.
With your account, you can use nextbikes in over 300 locations throughout Europe including KVB-Rad in Cologne, WienMobil Rad in Vienna, Stadtrad Innsbruck, Styr & Ställ in Götheburg, nextbike Berlin, and many more. You can see whether your city is included using the map function in the app or find all the cities with a nextbike system on our website at www.nextbike.de.
Neuheiten
Version v4.10.4
The nextbike app is regularly updated by us. Our goal is to improve the app continuously and to provide you with an optimal user experience. In this update we have therefore made the following changes:
- Fix AppIntent Crash
- Improve reliability
Do you like our app? Rate us, please! Your feedback makes the difference and helps our developers to improve the app continuously.
Bewertungen und Rezensionen
Great with some minor flaws
The app usually works great and is really responsive. I experience some issues though:
• bike availability should never show outdated data. Sometimes I approach a station thinking there’s several bikes available, but it turns out it’s empty after a couple of seconds. If the data is not up to date, you should show a warning or loading symbol/information.
• the widget would be more useful if it displayed rental time additionally to just rented bike information.
• the widget is actually blank as of now for me, shows empty black field, it used to work a couple of updates ago.
• how about an Apple Watch app? It would be great to quickly glance at your rental status instead of having to pull out your phone while on a bike or maybe even rent a bike by entering its ID on the device.
Entwickler-Antwort ,
Hi, thanks for your feedback. We are glad that you like our app in general. We are aware of some problems with the display of available bikes in the app and we are working on it. We will also consider your additional feedback for the widget and app.
We wish you many pleasant trips to come.
Best regards, your nextbike team
Customer service non-existent
There's an option to report a problem with your rental which I used when I realised my bike return wasn't registered. Typed in the details and pressed "Submit". After another hour when the return was somehow finally registered and I was charged for an extra hour which I hadn't used, I reported it again asking for a refund. Haven't heard from them for well over a week. Not even a sign of my messages being received, not even a trace left of my sending them.
I don't really care about the 3 PLN I seem to have lost to nextbike and I'm not going to call my local nextbike hotline to fight the refund which seems to be the standard advice from the developer to other reviewers posting similar issues here. I just think that providing a "Report a problem" option and then not responding to customers using it is really bad practice (incidentally, the hotline number available from within the app is different from the one provided by the developer in their responses to other reviews here).
Aplikacja czasami zwalnia
From the bad: the support service responds for a long time if you leave them a message. From a good support service instantly helps to solve questions if you call. You need to know Polish or English to talk! The bikes are super. New. It is 20 times cheaper compared to an electric scooter. This is if you count 3 zlot per hour from the second hour, and if the first hour is only 1 zlot, which is 60 times cheaper than an electric scooter. I recommend it to everyone. Thank the nextbiker team for the excellent application and excellent service.
App-Datenschutz
Der Entwickler, nextbike, hat darauf hingewiesen, dass die Datenschutzrichtlinien der App den unten stehenden Umgang mit Daten einschließen können. Weitere Informationen findest du in den Datenschutzrichtlinien des Entwicklers.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Die Datenschutzpraktiken können zum Beispiel je nach den von dir verwendeten Funktionen oder deinem Alter variieren. Weitere Infos
Informationen
- Provider
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nextbike GmbH hat sich als Händler für diese App ausgewiesen und bestätigt, dass dieses Produkt oder diese Dienstleistung dem Recht der Europäischen Union entspricht.
- Adresse
- Erich-Zeigner-Allee 69-73 04229 Leipzig Germany
- Telefonnummer
- +49 3069205046
- kundenservice@nextbike.de
- Größe
- 82,8 MB
- Kategorie
- Travel
- Kompatibilität
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- iPhone
- Requires iOS 12.0 or later.
- iPad
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Sprachen
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English, Albanian, Basque, Bosnian, Catalan, Croatian, Czech, Dutch, French, Galician, German, Greek, Hungarian, Italian, Latvian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Ukrainian, Welsh
- Alter
- 4+
- Copyright
- © 2024 nextbike GmbH
- Preis
- Gratis