Pyszne.pl 12+

The app is very buggy, and once happens that the courier never deliver my order, he just send a fake message saying that he left the package at my door, once you reach the Customer support, they don’t take any action, not complaining about the persons, but obviously they will never refund money if the delivery cover his mistakes, very disappointed after using the service several times.

We are sorry to hear that there was a problem with your order. If you have any questions or concerns, you can contact us via chat (by clicking "Get Help" in your order) or email us at kontakt@pyszne.pl - we're happy to help!

It was my last time when I used their service . I used their service for 2 years and yesterday I was cheated. There was no option to pay directly to kurier by cash so I had to choose payment through Apple Pay which was weird for me. I made order around 17:20. My phone was in my hands all the time I was so hungry and followed my order. Then I see around 18:20 on my screen that kurier „deleivered” my order. I started immidatly call to them but their number didn’t work. I tryed to call them also today at 13:00 but the company cancelling calls without answering. I called from different number same- situation. On the chat yesterday around 18:40 time they didn’t helped me to solve the problem and told me that kurier called me but he really didnt, they didn’t proposed to deliver my order or back my money. It was a scam. I’m not sponsor of ur kurier and I shouldn’t pay for his eat needs. Kurier Daniel didn’t delivered my food. Pyszne service works very bad: no telephone whom u can call if kurier took ur order for himself. Neglect advisor in chat. By European low of u didn’t do service u have to return the money. I made screen for all messages from chat where u confirm by urself that my order wasn’t delivered to me so I ask to refund my money otherwise I will calll to centrum Konsumenskije. Never ever use anymore service of this company. U losted my trust completely.

Hello, I'm sorry to hear that you experienced such situation. We would like to look into this case again. Could you send us an email with all the details at kontakt@pyszne.pl? Dedicated team will once again verify the order and come back to you with every information.

I bet you had the same experience. You are hungry and want to order something, you go and find some food in this app, it specifically says that order arrives within 30 mins! You make an order, pay for it and wait, one hours goes by, you start calling - the restaurant says that order it ready like 40 minus ago, so they are waiting for a courier who is standing on a place and not even responding. Then another hour goes by and now you don’t want to eat cold food that is waiting there for 2 hours, support does not give a sh t about you, they just ignore your questions and rudely close clams. After 3 hours you are forced to cancel the order and nothing is delivered, money is spent. This is a theft, I payed for false promise and no one takes responsibility. I’ve open a clam 20 times and got the same response that it is not their fault. Of course. The most interesting thing, that this happens not once, it happens all the time!! So, I’m deleting this stupid app and suggesting you to avoid this trash. Thanks.

Hello, I'm sorry to hear that you encountered such situation. We would like to look into this and verify it. Please, send us a message at kontakt@pyszne.pl with the order number. Our Team will help you!