Pyszne.pl 12+

The app is very buggy, and once happens that the courier never deliver my order, he just send a fake message saying that he left the package at my door, once you reach the Customer support, they don’t take any action, not complaining about the persons, but obviously they will never refund money if the delivery cover his mistakes, very disappointed after using the service several times.

We are sorry to hear that there was a problem with your order. If you have any questions or concerns, you can contact us via chat (by clicking "Get Help" in your order) or email us at kontakt@pyszne.pl - we're happy to help!

It was my last time when I used their service . I used their service for 2 years and yesterday I was cheated. There was no option to pay directly to kurier by cash so I had to choose payment through Apple Pay which was weird for me. I made order around 17:20. My phone was in my hands all the time I was so hungry and followed my order. Then I see around 18:20 on my screen that kurier „deleivered” my order. I started immidatly call to them but their number didn’t work. I tryed to call them also today at 13:00 but the company cancelling calls without answering. I called from different number same- situation. On the chat yesterday around 18:40 time they didn’t helped me to solve the problem and told me that kurier called me but he really didnt, they didn’t proposed to deliver my order or back my money. It was a scam. I’m not sponsor of ur kurier and I shouldn’t pay for his eat needs. Kurier Daniel didn’t delivered my food. Pyszne service works very bad: no telephone whom u can call if kurier took ur order for himself. Neglect advisor in chat. By European low of u didn’t do service u have to return the money. I made screen for all messages from chat where u confirm by urself that my order wasn’t delivered to me so I ask to refund my money otherwise I will calll to centrum Konsumenskije. Never ever use anymore service of this company. U losted my trust completely.

Hello, I'm sorry to hear that you experienced such situation. We would like to look into this case again. Could you send us an email with all the details at kontakt@pyszne.pl? Dedicated team will once again verify the order and come back to you with every information.

I made an order yesterday at 01:06. And no delivery was received by already 02:15. I wrote 2 reviews to support and no one reached out to me. I tried to contact restaurant through the app, it didn’t work. I lost hope cooked some noodle because I was just so hungry, I had it and went to sleep. Then someone called me at 03:10 and I had to wake up, and take the order. Order was delivered after more than 2h. Moreover it was cold, and already felt like it was very oldu. I through it to the been because it was already not eatable. Just a shame. Support doesn’t work at all. I even don’t have a chat to track if someone is looking to my complaints.
By time of this rating I already sent 4 complaints through the app and no one reaching out. I had an option to call restaurant but it wasn’t working. Just really worst delivery app I have ever used.
Unfortunately 1 star is minimum, because I would rate it as 0.

Hello, we're sorry to hear that you encountered such situation. We do not leave complaints unanswered, but we do it by the queue. In this time, please have some patience as we verify it with the restaurant's staff.