smart EQ control 4+
Mercedes-Benz AG
Designed for iPad
-
- Free
Screenshots
Description
smart EQ control brings electrifying mobility to your smartphone. In order to use the smart EQ control app, you need to register at smart connected Portal, specifying your vehicle with the aid of the vehicle identification number. Following verification of the link between user account and vehicle by an authorised dealer, you can activate the desired services on the smart portal. This provides access to numerous intelligent features. You can keep tabs on the current status of your vehicle and control many functions using your mobile device.
Requires iOS 11.0 or later. Compatible with iPhone, iPad and Apple Watch.
If you experience any problems or find that something is not working as expected, please contact our support team on (00800 2 777 7777) or send an email to smartcontrol.emea@cac.mercedes-benz.com.
What’s New
Version 5.0.0
The latest version of the smart EQ control app has been optimized for your current operating system. In addition, we have improved and updated the security standards and fixed bugs.
We hope you like it!
Do you still have problems or something does not work as desired? Please contact our support team (00800 2 777 7777) or write to smartcontrol.emea@cac.mercedes-benz.com.
Ratings and Reviews
Bardzo słaba aplikacja
Bardzo słaba aplikacja
Developer Response ,
Dziękujemy za szczerą opinię, QS1386. Stale udoskonalamy naszą ofertę, dlatego mamy nadzieję, że w przyszłości w pełni spełnimy Twoje oczekiwania dotyczące aplikacji.
Problem with status of car - cloud shows not real status
Many times status in not real. It seems that car has only partial connection with cloud because the battery level is Ok, but application all the time shows that car is charging when in fact is not.
Developer Response ,
Hi Robgo18, we are sorry that the application is not fully working properly. Please contact our Mercedes me connect department at: 00 800 9 777 7777 or by e-mail: me-connect.pol@cac.mercedes-benz.com. Our colleagues will find out what could be causing this issue and find a solution. Best regards.
app malfunction on apple watch
The refresh button does not work in the Apple Watch app. you need to close and open applications to refresh data. in the previous version the refresh button worked
Developer Response ,
Hi mackop1983, apologies for the inconvenience but many thanks for pointing this out to us.
We would recommend a quick call to our smart EQ colleagues who can look into this for you. Please contact them via the in-app call/contact function or 📞00800 2 777 7777 and let them investigate.
Why not let us know when our colleagues have resolved this for you; we would love to hear when all is okay via an updated app review.
Best wishes, your smart EQ control App Support Team.
App Privacy
The developer, Mercedes-Benz AG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Usage Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Mercedes-Benz AG
- Size
- 92.3 MB
- Category
- Lifestyle
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPad
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Watch
- Requires watchOS 5.0 or later.
- Languages
-
English, Dutch, French, German, Italian, Portuguese, Spanish
- Age Rating
- 4+
- Copyright
- © 2018 - 2023 Mercedes-Benz AG. All rights reserved.
- Price
- Free
Supports
-
Siri
Get things done within this app using just your voice.