Freshchat 4+

Name: Freshchat
Author: FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

- Grátis

Descrição

Engage with website visitors and users on the go with the Freshchat (formerly Freshdesk Messaging) iOS app.

Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.

With the iOS app, teams can:

• Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime.

• Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations.

• Never miss a message - With Push Notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app.

• Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.

9/07/2024

Versão 8.2

- You will now be able to access conversations that come in via Instagram channel on the Freshchat mobile app.
- This version has bug fixes and performance enhancements to make your support journey even smoother.

O programador, FRESHWORKS TECHNOLOGIES PRIVATE LIMITED, indicou que as práticas de privacidade da app podem incluir o tratamento de dados conforme descrito abaixo. Encontrará mais informação na política de privacidade do programador.