- Added Equipment Recovery Tool in FE App : this will empower Field Ops to efficiently document and manage equipment recovery for  Ceased and Stranded orders. - State dropdown is added for United States Country in Spares section

- ⁠Added functionality to backfill spares (DHL) via Spares backfill form. - ⁠Added functionality to return spares (Spares return details button under Spares)

- Added character limit (19 chars) for Field order reference field on Spares form for Maintenance jobs - Added DHL rejection reason on Spares form for Maintenance jobs

- Installation :Added colour codes for non available tasks. - SDA : Labels Changes and Added few mandatory checks on Bulk upload sections. - Maintenance : Enabled Spares form for Colt Neo Users irrespective of job status.

- New section called Spares Pickup added on Spares tab for Colt Neo

FE App will undergo a backend server upgrade, which will require a new version of the App to be installed. Please install and use version 2.21.

Installation : Show all non available tasks, Photos - expand thumbnail pictures, Improve linked tasks display, Added POM task Owner in task details, SDA : Remove numbers after hyphen for EROs in SDA section

- Installation : Timestamps mandatory for Supplier Techs, Added No Access option on Site Report. - Added Start Time Notification to be triggered 5 mins before Start time, Start Time and End Time Alert settings are Disabled on Notifications settings page. - Removed automatic reminders to upload image for jobs not required. - SDA : Added Serial No on ERO Details Page. - Maintenance : Added No Fault Found option on Site Report.

- Maintenance : Attachments max file size increased to 6MB. - Installation : Provision to view ERO details on Details page. - Added confirm pop up when replacing Demarcation image. - Added Others in picture description drop down and Mandatory to choose picture description. - Attachments max file size increased to 6MB.

Maintenance: Added Site Report and Left Site Functionality on Supplier Portal. SDA: Added Closed and Show full ERO in SDA. Unity: Added Meeting link Button

- Maintenance: Added Approved by for Cancel Activity, Photos at the beginning and end of Site visit. Removed default today’s Filter. - SDA:  Option to update Locator Name for Awaiting Pickup, ability to update single line item in Bulk upload. - Installation:  Removed default today’s Filter, Added Photos at the beginning and end of Site visit, added demarcation photo alert message

SDA Section : - Added scanning for SDA shelf locator-barcode, text and QR - Added clear search button for ERO number - Added SDA Locator ID on main ERO screen - UI Improved - pre-populated more data with minimum questions (Issued to tech name, Issued to tech date,Company name) Maintenance Tasks : - Added cancellation mechanism -Added more spares information in site report Installation Jobs: - Photos-option to select type of photo taken - Added Building name field in the details section - Added fully automated customer service report (Japan).

- Scanning added for ERO Number in SDA section (bar code, OCR/OR and text). - Miniature Photo added for uploaded pictures for Maintenance tasks. - Get Coop button is disabled when status of POM Job is Archived(Success/Failure).

- FE App Integration with DHL for spares ordering. - For Preplanned Installation jobs, Update job status/timings on App which directly updates POM. - Installation jobs : App site report - option to skip feedback questions. - Installation jobs : Photos - show thumbnail picture (replace file icon) for Uploaded section. - Installation jobs - Calling feature for L3 coop techs enhanced and added ability to request for a coop tech.

Installation jobs : Calling feature for coop techs enhanced and added ability to request for a coop tech.

* SDA functionality : Fetching/updating ERO details from SAP and updating SDA logs. * We are not creating users from the App. User creation process is not handled from the App, infact it is done only through our company portal via proper secure processes. The link available on the App for user registration was redundant, and not being used by users. We have removed the link, and are now re- uploading the App. Kindly review and approve.

* Improved site report * Added pre planned filter for installation jobs * Enable calling from telephone number in task remarks

* Bug fixes and Improvements to Photos ,file download * Date/Time sorting for Installation * self assignment feature for Maintenance * Fixed support job left site issue for Installation

Updated failure reasons for Installation

* Clock in 24 hour format * Site report save option for Installation * Improvements to attachments * Improve entering abort reasons

* Improve Offline Mode - Configure app to switch to offline mode when there is poor connectivity * Able to assign 2 engineers to single task for Maintenance * Added barcode for item code * Improve Error Messages * Filters - The first job should be on top for all views * Show order number for Installation * Change error message for attachments above 5MB

Maintenance • Telent Integration with FE API • City and Cabinet detail fields added in FE Portal • Standardized field providers communication in App and Siebel • Tracking spare parts required up to site report completion • Supply chain notification on site report Installations • CPN detail flows from POM to details section of App

* Enhanced Notifications * Improved Raising a delay * Task list screen * Assign 2 engineers to same task * On hold reasons * Option to call Colt when reached site * Increased picture upload per job from 5 to 10 * Extra features & bug fixes * POM improvements

- Bug fixes of POM Tasks - Task remarks scrollable

Auto refresh Feature Enhanced notifications  Improved About section Enhanced Raise delays Sub type display added Bar code scanner added Bug Fixes and Performance improvements