Convexa: Shopify WA Messaging

Customer Chat & Support

Free · In-App Purchases · Designed for iPad

Convexa Mobile – WhatsApp & Instagram Messaging for Shopify Manage your Shopify store's WhatsApp Business and Instagram Direct messages from your iPhone. Respond to customers, track orders, and provide professional support wherever you are. Key Features UNIFIED MESSAGING INBOX • Manage WhatsApp Business and Instagram Direct in one app • View complete conversation history • Send text, photos, videos, and documents • Real-time message status (sent, delivered, read) • Date separators and pinned conversations • Push notifications for new messages SHOPIFY INTEGRATION • View customer order history in chat • Access order details, payment, and shipping status • Automatic customer synchronization • Provide informed support with purchase context • Send personalized messages based on order data WHATSAPP BUSINESS TEMPLATES • Send approved template messages for re-engagement • Customize with customer-specific information • 24-hour window indicator shows when free messaging is available • Fully compliant with WhatsApp Business policies CONVERSATION MANAGEMENT • Filter by status (unread, replied, open, closed) • Quick search through conversations and messages • Mark as open/closed or delete conversations • Swipe actions for quick operations • Unread badges to prioritize important messages MULTI-STORE SUPPORT • Manage multiple Shopify stores from one app • Quick-switch between stores without logging out • Store-specific conversation inboxes • Perfect for agencies and multi-brand businesses MEDIA HANDLING • Take photos with camera or choose from gallery • Send and receive images, videos, documents, and audio • Full-screen image viewer with pinch-to-zoom • Upload progress indicators ADDITIONAL FEATURES • Available in English and Turkish • Secure authentication with your Convexa account • End-to-end encrypted via official WhatsApp Business API • Efficient performance with minimal battery usage • Works on WiFi and cellular connections Perfect For Shopify merchants managing customer support through WhatsApp or Instagram, e-commerce teams, and business owners who need mobile flexibility for customer communication. How It Works 1. Install Convexa app on your Shopify store (apps.shopify.com/convexa) 2. Connect your WhatsApp Business account through Convexa dashboard 3. Optional: Connect your Instagram Business account 4. Create mobile login credentials (username and password) in Settings 5. Download Convexa Mobile and sign in with these credentials 6. Start managing conversations from your phone Requirements • Shopify store (any plan) • Convexa app from Shopify App Store (apps.shopify.com/convexa) • WhatsApp Business API access • iOS 14.0 or later Subscription & Privacy Convexa Mobile requires an active Convexa subscription managed through Shopify. We do not store messages longer than necessary. WhatsApp messages use end-to-end encryption. Privacy Policy: uniquegamestudio.com/convexa-gizlilik-politikasi Recent Updates • Instagram Direct messaging support • Multi-store account switching • Animated message status indicators • Conversation pinning • Improved keyboard handling • Enhanced performance Support Contact us via in-app chat or email: info@uniquegamestudio.com About Convexa Convexa helps Shopify merchants communicate with customers through WhatsApp Business and Instagram Direct. Stay connected, respond quickly, and build stronger customer relationships from your phone. Download Convexa Mobile today and provide professional customer support from anywhere.

Ratings & Reviews

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The bugs have been fixed.

Version 1.3

The developer, Unique Game Studio Bilisim hizmetleri sanayi ve ticaret limited sirketi, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Used to Track You

    The following data may be used to track you across apps and websites owned by other companies:

    • Identifiers
    • Usage Data

  • Data Linked to You

    The following data may be collected and linked to your identity:

    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

The developer has not yet indicated which accessibility features this app supports. Learn More

Information

  • Provider
    • Unique Game Studio Bilisim hizmetleri sanayi ve ticaret limited sirketi
  • Size
    • 39.9 MB
  • Category
    • Business
  • Compatibility
    Requires iOS 15.1 or later.
    • iPhone
      Requires iOS 15.1 or later.
    • iPad
      Requires iPadOS 15.1 or later.
    • iPod touch
      Requires iOS 15.1 or later.
    • Mac
      Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
    • Apple Vision
      Requires visionOS 1.0 or later.
  • Languages
    • English
  • Age Rating
    13+
  • In-App Purchases
    Yes
    • Convexa Gold Monthly QAR 99.99
    • Convexa Gold Annual QAR 999.99
    • Convexa Gold Weekly QAR 49.99
    • Convexa Silver Monthly QAR 49.99
    • Convexa Silver Annual QAR 499.99
    • Convexa Silver Weekly QAR 39.99
    • Convexa Bronze Annual QAR 399.99
    • Convexa Bronze Weekly QAR 19.99
    • Convexa Bronze Monthly QAR 39.99
    • Learn More
  • Copyright
    • © Unique Game Studio
  • Developer Website
  • Privacy Policy
  • Licence Agreement

    • More by Unique Game Studio Bilisim hizmetleri sanayi ve ticaret limited sirketi