IBM Control Desk
Business
Free
With the IBM Control Desk mobile app, service desk agents, field agents, and manager/approvers no longer have to be at their computer to resolve tickets. Whether in a client’s office, in a data center, in a taxi, or at an event with a family member, “keep the workflow moving” with the IBM Control Desk mobile app. View and edit tickets, change ownership, change status, and comment on tickets while on-the-go. Managers can also approve or reject requests.
Business users can enjoy the convenience of self-service with the IBM Control Desk mobile app. Search for solutions, create service requests, and check status of service requests from your mobile device.
The mobile app is supported for IBM Control Desk version 7.6.0.4 and higher.
Ratings & Reviews
This app has not received enough ratings or reviews to display an overview.
• Easier to use login screen.
• Other minor enhancements and bug fixes.
The developer, IBM, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- User Content
- Identifiers
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Provider
- International Business Machines Corp
- Size
- 57 MB
- Category
- Business
- Compatibility
Requires iOS 11.0 or later.
- iPhone
Requires iOS 11.0 or later. - iPad
Requires iPadOS 11.0 or later. - iPod touch
Requires iOS 11.0 or later.
- Languages
- English
- Age Rating
4+
- 4+
- Copyright
- © Copyright IBM Corp. 2018, 2022