Cargus Mobile 4+
Take Cargus with you
Urgent Cargus SA
Designed for iPad
-
- Free
Screenshots
Description
Cargus Mobile app lets you easily send and track your parcels and manage your deliveries all in one place. You can locate the nearest Cargus Ship & Go Point for parcel drop-off or collection- right on your smartphone. Download the Cargus Mobile app to customize when and where you wish to receive or send your parcels.
Available receiver features for a great experience:
• Find and follow your deliveries in transit
• Update your delivery location or your delivery date
• Get notifications to know the new status of your parcel
• Find a Cargus Ship & Go location near you
• Redirect to the nearest Cargus Ship & Go location to pick up at your convenience
• Quick access to Cargus Contact Center for support
• Instant LiveChat with one of our support members
• Search your list of shipments by tracking numbers
• Guest view for fast access at just a touch of a finger
• Easy and secured account registration for more convenient tracking
• Personalisation of notifications so you decide how you want to be informed • Courier review to help improve the experience with Cargus services
• Delivery options for each parcel so you are always in control
Thank you for using the Cargus Mobile app! Have feedback or questions? Email us at mobile.app@cargus.ro
What’s New
Version 3.1.1
• Performance optimization for a smoother interaction
• Bug fixes
Ratings and Reviews
Used the app twice for sending packages
It worked just fine. Payment with card was ok. Status updates work good. Sent 2 packages so far and I'll sent the 3rd one today. Don't think I'll have any issues. One of the previous packages contained a laptop so it was fragile and it got to the destination with no problems. I think this service is very good compared to others in Romania!
Terrible communication and blatant ignorance
I was not contacted when my package arrived although I had my email, phone number and sms available. It said it was “in deposit”, but it never came. I had to go out of my way to ask where it was.
As the 7th in queue for the livechat I had to wait more than a staggering 45 minutes when I was promised only 5 minutes of waiting. After all of the trouble already caused I was treated with short uninformative messages and was blamed for not picking up my package in time(keep in mind I never knew i was supposed to pick it up. I was never told anything. This is a delivery company). It was sent back to the original country. The agent didn't provide me with any official papers for the package being sent back which I need to be able to get the products again. A few days passed and livechat wasn't even an option anymore. I had to leave a message and wait for response. After almost a month I haven’t received ANY help. Deplorable services. I most definitely don't recommend this app or company to anyone.
Live chat waiting time > 30 min
I had an issue with a package and i tried to use the livechat. I was number 2 in the waiting queue for more than 25 minutes. Waiting in queue means staying active in the app, because otherwise you will be disconnected due to inactivity. As a user i would like to send my question to the operator and leave the app, and later to get back and see the reply. Now, if you don’t stay active in the chat, it will just disconnect you and no one will answer even if you left all the details in the chat. Maybe use a template for users to introduce as many information when they initiate a conversation so the operator can answer in chat after the user disconnects and if this is impossible send the information as an email with the conversation transcript.
App Privacy
The developer, Urgent Cargus SA, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
-
Urgent Cargus SA has identified itself as a trader for this app and confirmed that this product or service complies with European Union law.
- DUNS Number
- 366420094
- Address
- ATOMISTILOR NR 99-115 077125 Magurele România
- Phone Number
- +40 723121470
- radu.bratiloveanu@cargus.ro
- Size
- 40.1 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Romanian
- Age Rating
- 4+
- Copyright
- 2023 © Cargus SRL
- Price
- Free