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Three reasons to download our app
1. Shop offers on the go
2. Exclusive brands reduced up to 75%*
3. Special seasonal sales
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*relating to the manufacturer’s recommended retail price
***App available in: Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, Hungary, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Romania, Slovakia, Slovenia, Sweden, Switzerland, United Kingdom. ***. Please check out our FAQ for more information.
You may not use or make any purchases via the Lounge by Zalando App (the “App”) outside of the countries in which Lounge by Zalando operates and which are presented as choices for you on the App (such countries, the “Permitted Areas”). To make a purchase on the App, you must be physically located within a Permitted Area and provide a delivery address or pickup address and billing address within a Permitted Area. Further, even if you place an order for delivery or pickup in your area, you are prohibited from changing the delivery or pickup address, as well as your billing address, to an address outside of a Permitted Area. By using the App, you expressly agree that no sales via the App are permitted outside of the Permitted Areas and that you will not use or attempt to use the App to make any purchases outside of the Permitted Areas.
ZALANDO MAKES NO REPRESENTATIONS OR WARRANTIES, AND EXPRESSLY DISCLAIMS ALL REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, THAT THE APP IS APPROPRIATE OR AVAILABLE FOR USE IN OTHER LOCATIONS OUTSIDE OF THE PERMITTED AREAS. Those who access or use the App from other jurisdictions do so at their own volition and are entirely responsible for compliance with all applicable local laws and regulations. Unless otherwise explicitly stated, all materials found on the App are solely directed to individuals located in the Permitted Areas.
By using the App, you agree and consent to have your personal data collected, used, transferred to and processed in accordance with the laws of the Permitted Area and our Privacy Notice. If you do not agree to the collection of your data in accordance with the laws of the Permitted Area and our Privacy Notice, you must stop using the App immediately.
4 stars: unfortunately the search option is missing, which makes it difficult to find exactly what you need
Very low quality app
MuPtGa
It's pretty much a replica of the site focused only on the campaigns. But the is no proper search and filtering functionality, the app is not remembering the settings already done (for example if you want to sort the products in a specific order you need to do this for every time you switch to a different category. For the orders already placed the information is very limited, delivery time is provided as a range so that you can not predict when you need to be at home to receive the package. Also in progress status is scarce, so overall it's more a waiting game. The app is also missing a language setting, once you select the country you are stuck with that local language. Content wise depending on product/ brand, sometimes you have good info (like clear pictures from multiple angles, inside / out, detailed measurements per length, sleeves, type of fabrics and composition) but in also a lot of cases such info is missing and in the end you have to rely on luck and guesswork. Specifically for clothes measures, for some strange reason, when they are available they are only for size used by the model in the pictures as if everyone has a model figure, and all the other sizes are redundant. Overall very bad experience.
Great deals
Darkfangtasia
If you’re in luck, you can find really good deals. I’ve placed only impulsive orders on this app, but don’t regret none!
First order
LauraDat
Bad search options/ bad checkout (no recognition of a valid card and also the change of adress is very hard once you pass that step.Also the size tabel is missing for most products
Update now to the latest app version! We fixed some minor bugs to make your shopping experience even more enjoyable.
Version 4.86.1
The developer, Zalando SE, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Purchases
Identifiers
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Contact Info
User Content
Identifiers
Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Diagnostics
Other Data
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
