Vestiaire Co: Buy Sell Vintage

Name: Vestiaire Co: Buy Sell Vintage
Rating: 4.7 (2402 reviews)
Author: Vestiaire de Copines

Second Hand Luxury Marketplace

Free

2.4k Ratings
Age Rating

4+
Years
Chart

No. 12
Shopping
Developer

Vestiaire de Copines
Language

EN
+ 8 More
Size

245.2
MB

Vestiaire Collective: The Global Designer Fashion Marketplace Buy and sell luxury fashion with Vestiaire Collective, the world’s most trusted marketplace for second hand and preloved designer pieces. Join a global community of 10M+ fashion activists and discover an unrivaled selection of vintage bags, clothing, sneakers, and watches at up to 70% off. Whether you’re looking to sell preloved items or shop for vintage treasures, our designer fashion marketplace makes circular style effortless and secure. WHY SHOP ON THE VESTIAIRE COLLECTIVE MARKETPLACE? - Every week, we list thousands of new arrivals from the world's most coveted designer brands. From vintage Gucci handbags to preloved Louis Vuitton luggage and Prada accessories, our curation is second to none. - Authenticity: Every piece is verified by our expert team. From Hermès to Burberry and Dior, shop with 100% confidence. - The Best Designer Deals: Access vintage luxury at a fraction of the original price. - Smart Search Tools: Easily find specific second hand clothing, vintage jewelry, or limited-edition sneakers. Personalized Notifications: Never miss out on the designer item you’ve been coveting. THE BEST APP FOR SELLING DESIGNER CLOTHES - Ready for a wardrobe detox? Vestiaire Collective is one of the top-rated selling apps for luxury. Sell preloved fashion to a global audience of high-intent buyers and turn your wardrobe into an asset. - Simple Listing: Submit your designer clothing, shoes, or accessories using our easy seller form. - Hands-Free Selling: Once sold, ship your item to us for free using our prepaid label. - Fast Payouts: Receive secure payment directly to your bank account once your item passes quality control. VINTAGE FASHION AT YOUR FINGERTIPS - Discover the "thrill of the hunt" with our unique vintage marketplace. We offer more than just second hand clothes—we offer history. - Iconic Bags: Find vintage Hermès Birkins and Louis Vuitton Speedys. - Luxury Watches: Shop authenticated Rolex and Cartier timepieces. - Rare Finds: Discover vintage pieces from Saint Laurent, Balenciaga, and Fendi that you won't find anywhere else. JOIN THE CIRCULAR FASHION REVOLUTION - We are more than just a buying and selling app; we are a movement. By choosing preloved over fast fashion, you are supporting a more sustainable future. - Negotiate prices directly with sellers. - Follow your favorite fashion icons and community members. - Support sustainable luxury with every purchase. - Download the Vestiaire Collective app today and start your vintage journey. Whether you want to sell your Gucci dress or buy a Louis Vuitton bag, the world’s best luxury marketplace is just a tap away.

Events

MAJOR UPDATE
Sell Easier With Smart Listing

List fast with pre-filled details, full price control, and data-backed tips. Your earnings await...

Ratings & Reviews

4.7

out of 5

2.4k Ratings

HORRIBLE APP
27/03/2021
danaioana27
I tryed to sell a Ysl bag, but when i uploaded the photos on the site, they told me it was fake, even tho i bought it from the a real Ysl store. I tryed contacting them, no answer. Customer service is non existent. Vestiaire Collective can't be reached via telephone or email. Only option is via chat and then they reffer you to their FAQ page so you can't talk to anyone. Questions via chat are not answered. Stay away from this website. It's a scam!

Developer Response
Dear danaioana27, we are sorry to hear that your YSL bag has been refused and would like to look into it for you! We will kindly ask you to provide us with the item reference of your bag, so that we can get back to you with a clarification. Thank you beforehand for sharing with us this information, the Vestiaire Collective team
HORRIBLE APP
27/03/2021
danaioana27

I tryed to sell a Ysl bag, but when i uploaded the photos on the site, they told me it was fake, even tho i bought it from the a real Ysl store. I tryed contacting them, no answer. Customer service is non existent. Vestiaire Collective can't be reached via telephone or email. Only option is via chat and then they reffer you to their FAQ page so you can't talk to anyone. Questions via chat are not answered. Stay away from this website. It's a scam!
Developer Response 29/03/2021
Dear danaioana27, we are sorry to hear that your YSL bag has been refused and would like to look into it for you! We will kindly ask you to provide us with the item reference of your bag, so that we can get back to you with a clarification. Thank you beforehand for sharing with us this information, the Vestiaire Collective team
Do not recommend this resale platform
12/08/2024
kristtanis
I've been using VC for the past two years. I have not had any problems; everything has been easy and good. However, my last order showed that the company is not ready to help if any difficulties arise. I placed an order on July 3 for a Miu Miu bag, but when the bag arrived in my country, I was not at home and could not receive it. Consequently, I did not receive the package. The VC website states that in such a case, the company should contact me and agree on another time for delivery, but none of this happened. For all my attempts to involve VC in solving my problem, I received only formal replies. In the end, after a week, the bag went back to the sender. I received a letter from VC saying that as soon as the sender receives it, I will get a refund. However, it's been over a month since the purchase, and I have neither the bag nor the money. The sender still did not take the bag from the postal office, and I don't understand why I have to suffer as a customer in this situation. I ordered the item, but it wasn't delivered to me. Just refund my money. I've written them emails, but all I get are the standard responses as if written by artificial intelligence. For myself, I realized that as long as you do not have problems with the item or delivery, you can use VC. However, when the first even minimal problem appears, they will not help you. The platform that I considered a guarantee of safe purchases and sales did not turn out to be such. I don't see the point of buying and selling through them anymore.

Developer Response
Dear Kristtanis,Thank you for sharing your experience. We’re sorry to hear about the difficulties you’ve faced with your recent Miu Miu bag order and the delay in receiving your refund.To assist you effectively, could you please provide us with the item reference and any relevant order details? This will help us investigate the issue and ensure a prompt resolution.We understand your frustration and want to resolve this matter as quickly as possible. Please reach out to us directly via email with the additional information, and we will work to address your concerns and facilitate your refund.Thank you for your patience, and we hope to restore your confidence in our service.Best regards,The Vestiaire Collective team
Do not recommend this resale platform
12/08/2024
kristtanis

I've been using VC for the past two years. I have not had any problems; everything has been easy and good. However, my last order showed that the company is not ready to help if any difficulties arise. I placed an order on July 3 for a Miu Miu bag, but when the bag arrived in my country, I was not at home and could not receive it. Consequently, I did not receive the package. The VC website states that in such a case, the company should contact me and agree on another time for delivery, but none of this happened. For all my attempts to involve VC in solving my problem, I received only formal replies. In the end, after a week, the bag went back to the sender. I received a letter from VC saying that as soon as the sender receives it, I will get a refund. However, it's been over a month since the purchase, and I have neither the bag nor the money. The sender still did not take the bag from the postal office, and I don't understand why I have to suffer as a customer in this situation. I ordered the item, but it wasn't delivered to me. Just refund my money. I've written them emails, but all I get are the standard responses as if written by artificial intelligence. For myself, I realized that as long as you do not have problems with the item or delivery, you can use VC. However, when the first even minimal problem appears, they will not help you. The platform that I considered a guarantee of safe purchases and sales did not turn out to be such. I don't see the point of buying and selling through them anymore.
Developer Response 19/08/2024
Dear Kristtanis,Thank you for sharing your experience. We’re sorry to hear about the difficulties you’ve faced with your recent Miu Miu bag order and the delay in receiving your refund.To assist you effectively, could you please provide us with the item reference and any relevant order details? This will help us investigate the issue and ensure a prompt resolution.We understand your frustration and want to resolve this matter as quickly as possible. Please reach out to us directly via email with the additional information, and we will work to address your concerns and facilitate your refund.Thank you for your patience, and we hope to restore your confidence in our service.Best regards,The Vestiaire Collective team
The app is horrible
30/08/2022
ahddjen
It always has bugs, doesn’t work properly, gets blocked and has errors. The price or any status change of a product doesn’t get changed immediately. For example, in last viewed section I still have a blazer I wanted with the old price, before reduction, although I already bought it and negotiated a lower price. When you want to remove something from favourites the change doesn’t take place immediately as it should. You need to change the category and then come back to see the updated list of favourites. I find it really upsetting for the app to be this bad though both seller and buyer have to pay taxes. Moreover, I had an issue with receiving a product because my address wasn’t sent properly to the delivery company. I had to wait a lot and if I didn’t check with the delivery company I would probably still wait for my order. Very unprofessional

Developer Response
Dear ahddjen, we thank you for sharing your feedback on your user experience. We kindly confirm that status change will not be immediate, as informations will be shared by third parties (carriers, customs). We also confirm that a short handling time will be required to update your liked items and our teams are still optimizing this feature. Make sure to advise us on your App's username, so that we can however test your favorites ! Thank you in advance,The Vestiaire Collective team
The app is horrible
30/08/2022
ahddjen

It always has bugs, doesn’t work properly, gets blocked and has errors. The price or any status change of a product doesn’t get changed immediately. For example, in last viewed section I still have a blazer I wanted with the old price, before reduction, although I already bought it and negotiated a lower price. When you want to remove something from favourites the change doesn’t take place immediately as it should. You need to change the category and then come back to see the updated list of favourites. I find it really upsetting for the app to be this bad though both seller and buyer have to pay taxes. Moreover, I had an issue with receiving a product because my address wasn’t sent properly to the delivery company. I had to wait a lot and if I didn’t check with the delivery company I would probably still wait for my order. Very unprofessional
Developer Response 01/09/2022
Dear ahddjen, we thank you for sharing your feedback on your user experience. We kindly confirm that status change will not be immediate, as informations will be shared by third parties (carriers, customs). We also confirm that a short handling time will be required to update your liked items and our teams are still optimizing this feature. Make sure to advise us on your App's username, so that we can however test your favorites ! Thank you in advance,The Vestiaire Collective team
I was scammed. Do not buy or sell!
22/08/2020
Catalina1974
Bad, bad, bad experience. I bought a Chanel handbag from them. Upon arriving, I realised the bag was not my style, so I decided to sell it back. I have not worn the bag while it was with me. I managed to sell it (I say “manage” because of their 25% comission which makes it hard to buy and sell at the correct price). I sent it to their center for them to check it. They wrote to me saying that the bag had a defect and that they are reducing 500 dollars from the price I would receive. Again, this is the same bag that I had bought from them as “very good”, with no defect, for 2,232 dollars, and which I had not worn in the meantime. Now, it was sold for 1,860, because of an imaginary flaw invented by them to reduce the price of the item so that they could keep the rest of the money. They were not content with just the 25% commission, they wanted more. On the page of the item, the old price is written (3000 dollars), but I only received 1,860, which is clear evidence that the buyer paid full price, while I got far less, because of the flaw they malliciously invented. I have done business in several occasions with Vestiaire, so it is sad to see that they are so greedy towards a loyal partner. Anyway, you have been warned. I will share this message on multiple media so that people are not scammed like I was.

Developer Response
Dear Catalina1974, we thank you for taking the time to bring to our attention your experience. We kindly inform that buyer have between 72 hours and 14 days after receiving the item to put it back on sale with lower processing costs than the commission. Our relisting fees grid can be accessed here : https://faq.vestiairecollective.com/hc/en-us/articles/360004969178We also inform that items sent to our facility will be manually checked before being shipped to the buyer. Price negotiations are offered, should an element be different than advised in the description or in the pictures. However, we kindly invite you to contact us, should an investigation needs to be led on the item’s state. We remain available on our contact methods here and invite you to first advise our Team on your item’s reference for fast identification purposes : https://faq.vestiairecollective.com/hc/en-gb/articles/360002463657-How-to-contact-Vestiaire-Collective-?fbclid=IwAR1VTXmaX9oENKqCXRrh5zO1cvKv86ETIkriNzA_VA3vbR0Nbg1G1b4Zobg Thank you for your understanding, the Vestiaire Collective team
I was scammed. Do not buy or sell!
22/08/2020
Catalina1974

Bad, bad, bad experience. I bought a Chanel handbag from them. Upon arriving, I realised the bag was not my style, so I decided to sell it back. I have not worn the bag while it was with me. I managed to sell it (I say “manage” because of their 25% comission which makes it hard to buy and sell at the correct price). I sent it to their center for them to check it. They wrote to me saying that the bag had a defect and that they are reducing 500 dollars from the price I would receive. Again, this is the same bag that I had bought from them as “very good”, with no defect, for 2,232 dollars, and which I had not worn in the meantime. Now, it was sold for 1,860, because of an imaginary flaw invented by them to reduce the price of the item so that they could keep the rest of the money. They were not content with just the 25% commission, they wanted more. On the page of the item, the old price is written (3000 dollars), but I only received 1,860, which is clear evidence that the buyer paid full price, while I got far less, because of the flaw they malliciously invented. I have done business in several occasions with Vestiaire, so it is sad to see that they are so greedy towards a loyal partner. Anyway, you have been warned. I will share this message on multiple media so that people are not scammed like I was.
Developer Response 04/09/2020
Dear Catalina1974, we thank you for taking the time to bring to our attention your experience. We kindly inform that buyer have between 72 hours and 14 days after receiving the item to put it back on sale with lower processing costs than the commission. Our relisting fees grid can be accessed here : https://faq.vestiairecollective.com/hc/en-us/articles/360004969178We also inform that items sent to our facility will be manually checked before being shipped to the buyer. Price negotiations are offered, should an element be different than advised in the description or in the pictures. However, we kindly invite you to contact us, should an investigation needs to be led on the item’s state. We remain available on our contact methods here and invite you to first advise our Team on your item’s reference for fast identification purposes : https://faq.vestiairecollective.com/hc/en-gb/articles/360002463657-How-to-contact-Vestiaire-Collective-?fbclid=IwAR1VTXmaX9oENKqCXRrh5zO1cvKv86ETIkriNzA_VA3vbR0Nbg1G1b4Zobg Thank you for your understanding, the Vestiaire Collective team

The latest version of our app is here! No major changes this time, just fewer bugs. We’re constantly making improvements to bring you a faster, easier, better shopping experience.

Version 5.288.0 6 days ago

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- User Content
- Search History
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

Information

Size: 245.2 MB
Category: Shopping
Compatibility: Requires iOS 17.0 or later.

iPhone
Requires iOS 17.0 or later.

iPad
Requires iPadOS 17.0 or later.
Languages: English and 8 more

English, Dutch, French, German, Italian, Korean, Spanish, Swedish, Traditional Chinese
Age Rating: 4+

4+

Learn More

Contains
Messaging and Chat
User-Generated Content
Provider: VESTIAIRE DE COPINES

VESTIAIRE DE COPINES has identified itself as a trader for this app and confirmed that this product or service complies with European Union law.

Address
150 Rue du President Wilson
92300 LEVALLOIS PERRET
France

Phone Number
+33 689158277

Email
mobile@vestiairecollective.com

Developer Website

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Vestiaire Co: Buy Sell Vintage

Events

Sell Easier With Smart Listing

Ratings & Reviews

HORRIBLE APP

Do not recommend this resale platform

The app is horrible

I was scammed. Do not buy or sell!

What’s New

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

Information

Supports

Wallet

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