iPhone Screenshots


Upgrade your smart home life!
Be smarter and wiser with the brand new ThinQ

[Major Features]
■ Build the kind of connected home you always wanted with ThinQ
The first thing to do on the all new ThinQ is to set up your home. Start by giving your home a name and choosing a wallpaper. Invite members so that your whole family can share and control the products of your home together.
■ Place appliances where you want
What’s a house with no rooms? Arrange your electronic appliances just the way you want in your rooms, living room, etc., and control them conveniently.
■ Pick and choose the alerts you want
The Notification board now shows product and service related alerts on separate screens, so you can choose which alerts to receive.
■ Frequently used features are now more secure
Security improvements have been made to features such as remote controlling, Smart Diagnosis, purchasing supplies, etc. Try them out now.

[iOS Requirements]
- The ThinQ app supports iOS 11.0 and higher. Smartphones using iOS 10.3 or lower must update their OS in order to use the latest version of the app.

[Access Permissions]
The following access permissions are necessary for the ThinQ app to provide service. Optional permissions are not required to use the app but restrictions to certain features may apply.

■ Optional Permissions
- Outgoing Calls: To access related app settings such as language and region and contact the LG Service Center after smart diagnosing devices
- Location: To obtain the device connecting Wi-Fi info when adding devices and search for weather info, current location, etc.
- Photos, Media & Files: To check the storage capacity of your smartphone for downloading the software of devices to add. Certain devices may also send and save images on your smartphone.

- Contacts: To verify user information when signing in to the app
- Camera: To scan QR codes
- Mic: Needed when using the smart diagnosis feature

What’s New

Version 3.5.1232

■ Bug fixes and performance improvements made.

Ratings and Reviews

4.2 out of 5
580 Ratings

580 Ratings

Adi MGH ,

Latest update broke the app on iphone Xs

Phone is heating up (so probably app is stuck in some sort of loop). I have 3 air conditioning units, 1 fridge and 1 washing machine (nfc only). If i click on the air conditioning unit nothing happens for a very long time and the phone just heats up (high cpu usage due to loop probably). Please do something to fix this. This is the main reason i bought everything lg in my house.

Monkeyfqa ,

They have to work a lot

They have to work a lot to this app
It is practically usefull. You can’t do much on it. It is a app that let you see how much time is left from cycle, download a few programs (you can’t make youre own program) and send you a reminder when the cycle is off.
The app does not load correctly, or it loads in 1 min... you have to wait a lot to see how much time you have left. I’m verry dissapointed from a “smart washing machine” with no smart things.
Sorry for the long post but .... i think ppl who want to buy a smart washing machine - avoid (for the moment-maybe they will improve in the future) LG washing machine.

Developer Response ,

Dear, sorry for the inconvenience, please update to 3.5.1053

adriancristina ,

Connection procedure

Tryed almost 3 days creating activating and re registering accounts to make the app works. Veeeeery hard to add to google home needs rewrite the app from the scratch to make it fluently incorporated into google home. Very frustrating procedure of connecting the tv thanks to this app. Also extremely dissapointed that one of the latest tv set does not have chromecast capabilities built in fir the money spent. Otherwise without chromecast device the tv receive orders from remote control only. Frustrating connectivity tv+accounts on LG+this app+chromecast to interrogate tv thanks to google home speaker device. Hardly 1 star.

Developer Response ,

Dear, thank you for your time to offer us feedback. Please try the new version 3.5.1053

App Privacy

The developer, LG Electronics, Inc., has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


LG Electronics
245.7 MB

Requires iOS 11.0 or later. Compatible with iPhone, iPad and iPod touch.


English, Albanian, Amharic, Arabic, Bosnian, Bulgarian, Burmese, Catalan, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Macedonian, Malay, Norwegian Bokmål, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Uzbek, Vietnamese

Age Rating
This app may use your location even when it isn't open, which can decrease battery life.


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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