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Medallia Mobile 3 4+
Medallia
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- Gratuit
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Descriere
Medallia Mobile is the ultimate tool for closing the loop with customers fast. New role-based dashboards, streamlined workflows, and built-in alerts put real power in the hands of your workforce to take quick action on trends or feedback in real-time.
Listening and responding to feedback becomes a habit when you bring the customer experience to employees at all levels with an intuitive interface and the ability to access this critical information anywhere, anytime:
Role-based dashboards mean instant access to the most relevant, fine-tuned CX metrics for every employee
- Close the loop fast via email and phone
- Call customers back and record call results
- Quick email replies with starter templates, or forward to colleagues
- View, close, or reopen alerts
- Optimized case management actions and ability to assign a case to user and/or role
- Consistent look and feel between mobile and web with common modules that have the same behavior and user-defined filters in both
Self-service administration makes it easy to set up and build dashboards for each role, aligning every employee with their most important customer experience metrics. Users can then view individual customer feedback and see the full context of each response along with related case management activities.
Medallia Mobile 3 is built with the Medallia Alchemy design system to provide a consistent, fundamentally better user experience between mobile and desktop. And support for Single Sign-on, Pincode/Touch ID, and Enterprise Mobility Management platforms makes it easy to manage user access across your organization from one place.
Download Medallia Mobile 3 today to activate your employees everywhere by putting real power into the hands of your mobile workforce.
About Medallia:
Medallia Mobile provides access to the Medallia Enterprise Feedback Management solutions used by Global 2000 companies around the world to track customer satisfaction.
Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global financial services, retail, high-tech, business-to-business, and hotel companies.
Noutăți
Versiune 3.17.5
We update the Medallia Mobile app regularly to make it faster and more stable for you.
This version includes bug fixes and performance improvements.
Evaluări și recenzii
Last update
After the last update it works very slow, the filters cannot be saved. It is hard to make the difference between read and unread responses.
Confidențialitatea aplicației
Dezvoltatorul, Medallia, a indicat că practicile de confidențialitate ale aplicației pot include gestionarea datelor conform descrierii de mai jos. Pentru informații suplimentare, consultați politica de confidențialitate a dezvoltatorului.
Date care nu sunt asociate cu dvs.
Următoarele date pot fi colectate, însă nu sunt asociate identității dvs.:
- Identificatori
- Date privind utilizarea
- Diagnoză
Practicile de confidențialitate pot varia, de exemplu, în funcție de funcționalitățile pe care le utilizați sau de vârsta dvs. Aflați mai multe
Informații
- Furnizor
- Medallia, Inc. nu s-a identificat drept comerciant pentru această aplicație. Dacă sunteți consumator din Spațiul Economic European, drepturile consumatorilor nu se aplică acordurilor dintre dvs. și furnizor.
- Dimensiune
- 29,2 MB
- Categorie
- Afaceri
- Compatibilitate
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- iPhone
- Necesită iOS 14.0 sau o versiune ulterioară.
- iPad
- Necesită iPadOS 14.0 sau o versiune ulterioară.
- iPod touch
- Necesită iOS 14.0 sau o versiune ulterioară.
- Apple Vision
- Necesită visionOS 1.0 sau o versiune ulterioară.
- Limbi
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Cehă, Chineză simplificată, Chineză tradițională, Coreeană, Daneză, Engleză, Finlandeză, Franceză, Germană, Italiană, Japoneză, Norvegiană bokmål, Olandeză, Poloneză, Portugheză, Rusă, Spaniolă, Suedeză, Turcă
- Vârstă
- 4+
- Copyright
- © Medallia, Inc.
- Preț
- Gratuit