Mobile B@nking 4+

Incomplete information regarding monthly payments

For users that have loans it should be very clear what is the total value that needs to be payed on a given month.
The same applies for the credit cards (e.g. Premium Card). You always have to call the call-center to find out the exact sum that you need to pay in a month. There are also a lot of features that can only be done via phone and could be easily implemented in the app, mainly for the credit card:
- checking the amount of money that I have not allocated yet to cover a spcific debt
- investing my earned points / convert them to money

Răspunsul dezvoltatorului ,

The application shows the next installment for loans. For credit cards, we are working on better ways to display the information.

Room for improvement

I used the app very frequently on my iPad and was quite happy with its functionality.
I wanted to have it installed and running on two devices,iPhone and iPad( for practical reasons: iPad has bigger screen and it’s easier to use,iPhone is really mobile and I had activated a credit card in Wallet, so it was convenient to pay with the iPhone).
But-and here it comes:
- the apps seems to be allowed to run still only on one trusted device
-I wanted to activate the same card in an newly acquired Apple Watch
and I learned from the operator that was supposed to help on this, online, that a card can be activated / added only through the app on the same device: that meant I had to activate Mobile Banking on the iPhone, which would automatically disable it on iPad.
- note: in the past I could activate the card on both devices,iPad and iPhone,without having the app installed on the iPhone.
- now by this “help” by the operator from the Bank I lost my card activation on the iPhone.
So : either I decide to use now the classical card for payments( that means going back to old days !!!)
-or I install the app on the iPhone,then I can activate the card on the iPhone- but the app will stop working on the iPad
- or the Bank decides to make the app compatible with more than one device( other Banks , I won’t give names, can do this)
Any comments/ promises from the Developer?
Thanks

Răspunsul dezvoltatorului ,

Hi, HansB@Lugoj ! Thank you for writing to us. We can assure you of our permanent preoccupation for improving our mobile banking app, so we appreciate your feedback. Stay close and take advantage of all functionalities for an efficient digital banking and more to come. Have a nice day!

Bad update

Payments and currency exchanges are counterintuitive. Too many bells and whistles too much crap instead of a simple intuitive app. We’re all paying for some things we don’t really need.
FaceID works 50% of the tine, at most, because the rest of the time I have to put in my static ID, and that’s what the bank decided, because face tecognition works OK. Well, if less than 50% of the times used works, why not takei it out? Because the bank wants to say it uses FaceID? Is this a bug or a feature?