Omo: Healthy Weight Loss App 4+

This calculator helps you lose around one kilo per week if you follow your calories right. It rises awareness to which food has most nutritional value and is healthy to include in your diet. It reminds you to keep hydrated as well and offers you some interesting classes on food, motivation and work-out tips! Nothing revolutionary or mind-blowing, but common-sensed things. However, in the end, it’s all about balance—your balance: how you refrain yourself and put all the pieces together.

Hi there! Thanks for sharing your thoughts! We're glad to see you're finding the app helpful for weight loss and nutrition awareness. It's great that you're appreciating the balance aspect! If you ever need help, feel free to contact us at olivia.support@omo-app.io. – Omo Team

In the refund policy they mention if you dont use it, they will cancel… guess what, they didn’t. I paid the subscription for a week, I have forgot to use it and I have remembered when I have seen in my bank account that they charged me for a second week. So I have followed they process and cancelled my subscription on 19th and I have received email confirmation that my subscription is cancelled and I can used the app until next billing cycle, which was on 26th of August. Today, on 21st of August I was charged, AFTER I cancelled it. Although in their cancellation terms say that you must cancel 24h before your next billing cycle. I mailed them to refund and guess what?! I received an email that they have backlogs in replying… but not for billing, for stealing money they are proactive. I recommend you to BLOCK YOUR CARD! they will continue to charge you and god knows if they will eventually refund you. To Cancel Your Subscription you cannot use it from app, they complicated things for you to not do it. Anyway, as I mentioned there I was following their steps and cancelled on their website and even like this, they charged. And if you sent them emails, they will delay as much as they could just to be able to charge you again

Hello! We are sorry to hear about this misunderstanding. First of all, most likely, there was a misunderstanding since not using the app doesn't cancel the subscription. We apologise if there was any confusion regarding this. As for the charge, thank you for informing us about this issue, our team will do everything it takes to help you. If you haven't received our response yet, we ask you to email us at support@omo-app.io with the subject line “Store Feedback” so we can check your subscription status. We would like our cancellation process to be as straightforward as possible and we want to ensure that you can manage your subscription with ease. We are waiting for your message to give you solutions to the situation. Thank you. Omo Team

DO NOT USE IT! I paid for a subscription online for 25$ and then when I logged into the app they asked me to paid for the subscription again to acces the app, but it was 30$ without the online discount I got online after taking a health information test. Without thinking much I paid twice and then the app didn’t gave me any personalized plans at all, even though I completed the test online with all my health and habits information. It only gives you basic recipes and tells you to walk and drink water. AND I PAID $55 IN TOTAL. I explained the situation to customer support and they asked for screenshots of my payments, because I paid for two subscriptions. AND THEY DID NOTHING

Other people have also said they tend to do this: make you pay twice.

Hi! Our app combines the advice of fitness experts and nutritionists. Depending on your parameters and objectives, you will receive a personalized program to help you achieve your goal as soon as possible. As for the charge, please try contacting our support again using the email address support@omo-app.io with the subject line "Store Review", so we can get back to you ASAP and help you with your request. Thank you 📨