Spectrum AI

CX Predictive Analytics

Only for iPhone

Free

iPhone

Spectrum AI delivers continuous predictive CX analytics that give you real-time insight into every account so you can focus your effort where it will have the biggest impact on customers. Get on the same page with teammates and colleagues with continuously updated insights that flow all the way from overall account health, to each stage of the customer journey, to the operational metrics that contribute to the customer experience. Do smart, collaborative work that moves the needle for CX. Use Spectrum AI to: Get continuous, personalized updates – only when they matter to you – in your CX feed Dive deep to explore in-depth data on account portfolios or customer segments, so you can spot trends, uncover trouble spots, or make new connections Know what operational factors have the biggest impact on customers Understand what performance level you and your team need to hit to move the needle for customers See just-for-you alerts about events or changes in customer experience conditions that you need to track, so you never miss an update that matters Collaborate effectively with teammates on accounts of interest to you, based on a shared view of the customer journey Spectrum AI will change the way you think about customer insights and give you new tools for improving the customer experience. We are delighted to help! Simply contact us at success@ocxcognition.com.

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Regular updates improve the speed and stability of the Spectrum AI mobile app so you have the predictive CX insights you need for great decision making.

Version 1.2

The developer, OCX, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Linked to You

    The following data may be collected and linked to your identity:

    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  • Data Not Linked to You

    The following data may be collected but it is not linked to your identity:

    • Contact Info
    • Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

The developer has not yet indicated which accessibility features this app supports. Learn More

Information

  • Provider
    • OCX Cognition Inc.
  • Size
    • 26.1 MB
  • Category
    • Business
  • Compatibility
    Requires iOS 13.0 or later.
    • iPhone
      Requires iOS 13.0 or later.
    • iPod touch
      Requires iOS 13.0 or later.
  • Languages
    • English
  • Age Rating
    4+
  • Copyright
    • © 2018-2022 OCX Cognition. All rights reserved.
  • Privacy Policy

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