LitmusWorld Accelerate 4+

Name: LitmusWorld Accelerate
Author: Litmus World Marketing Technologies Private Ltd

Litmus World Marketing Technologies Private Ltd

- Бесплатно

Описание

The LitmusWorld Accelerate Mobile app enables you to keep track of your overall CX performance in near real-time. Get actionable insights on-the-go, enable your frontline staff to listen through a mobile-ready view of incoming issues, and ensure you and your frontline staff are always in touch for faster close-looping.

▶ Real-time responses across all touchpoints
● One-stop view of CX performance, down to the last touchpoint
● View score trends over varying time periods

▶ Get access to feedback on the go
● Act on individual customer responses in near real-time
● Empower the frontline and drive organizational agility

▶ Respond to customers right from the app
● Quick actions pop up to take action on the feedback
● Chat, assess, escalate, delegate, add notes, capture root cause, etc.

▶ Assign issues to the right people and track to closure
● Categorize and tag issues to drive systemic action by concerned departments
● Close the loop with the customer at every level of the organization to ensure agile closure of issues

9 авг. 2024 г.

Версия 2.1.13

- UI/UX upgrades, fresh look and feel.
- Bug fixes and performance improvements.

Разработчик Litmus World Marketing Technologies Private Ltd указал, что в соответствии с политикой конфиденциальности приложения данные могут обрабатываться так, как описано ниже. Подробные сведения доступны в политике конфиденциальности разработчика.