WhatsApp Business 12+

WhatsApp Inc.

    • Free
    • Offers In-App Purchases

iPhone Screenshots

Description

About this app

Everything you love about WhatsApp plus built-in tools for business
WhatsApp Business is a free-to-download app with built-in tools to help you work smarter, build trust, and grow your business.

You get free calls* and free international messaging* plus business features to help you do more with conversations.

Download the app to get business benefits like these:

• Work smarter. Save time by letting the app do the work for you! Send customers automated quick replies and away messages so you never miss an opportunity. Use labels to quickly organize, filter, and find important conversations. Create a status to share an offer or news, and even take orders and payments** in-app to create a great customer experience.


• Build relationships and trust. With a professional business profile on a secure platform, you build credibility and trust with customers. Use the app to provide more responsive customer support and build long-term loyalty. Subscribe to Meta Verified*** to reinforce your authenticity.


• Sell more and grow. Get discovered, advertise, and make more valuable customer connections. Boost sales by sending targeted offers to customers; create ads that click to WhatsApp; showcase your product catalog; and give customers the convenience of in-app orders and payments.**

FAQs
Are all features free?
The app is free to download and use, with a mix of free and paid features.

Can I still use my personal WhatsApp?
Yes! As long as you have two different phone numbers, your business and personal accounts can live together on a single device.

Can I transfer over my chat history?
Yes. When you set up the WhatsApp Business app, you can restore a backup from your WhatsApp account to transfer your messages, media, and contacts to your business account.

How many devices can I connect?
You can have a total of five web-based devices or mobile phones on your account (up to 10 if you subscribe to Meta Verified***).

*Data charges may apply. Contact your provider for details.
**Not available in all markets
***Available soon globally

Terms of Service: https://www.whatsapp.com/legal/terms-of-service

Learn more about messaging privately: https://www.whatsapp.com/privacy

Learn more about WhatsApp safety: https://www.whatsapp.com/security

What’s New

Version 24.22.83

• You can now upload video to Catalogs
• New Home Screen widget for Chats allows you to choose from Recents, Favorites, Pinned or Frequently contacted
• You can now mention others in Status. Tap the ‘@’ button in composer during the editing step
• Camera now supports zoom from 0.5x to 3x


These features will roll out over the coming weeks. Thanks for using WhatsApp!

Ratings and Reviews

4.8 out of 5
189.8K Ratings

189.8K Ratings

mnbhgfdrtyuj ,

Смена номера.

Здравствуйте уважаемые разработчики программы воц.бизнес!!!
Хочу обратить ваше внимание на то, что программа не даёт возможности смены номера не удаляя существующей учетной записи. Невозможно!!!
Просто это ужасно неудобно потому как удалятся все письма, фото и контакты. 😞
Пожалуйста, очень вас просим обратить на это внимание. Благодарю за понимание!!!

pawsliza ,

Быстрые ответы

Быстрые ответы не сохраняются! При выходе из инструментов, быстрые ответы исчезают!
Исправте это !!!!

Developer Response ,

Здравствуйте!

Свяжитесь с нами, если ваша проблема не была устранена. Мы будем рады помочь вам в решении этого вопроса. Откройте WhatsApp :: Настройки :: Помощь :: Напишите нам и укажите в теме письма "Отзыв App Store".

VIACAM ,

Нет поддержки сразу на нескольких устройствах

Уважаемые разработчики .
Бизнес час подразумевает обработку текста, заявок и т.д. ГРУППОЙ операторов . Группой, а не одним .
Один оператор , не справится с потоком заявок! Ему надо как то переправлять данный поток сообщений другим сотрудникам .

Настройте приём сообщений несколькими сотрудниками иначе нет никакой разницы с обычным приложением

App Privacy

The developer, WhatsApp Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Siri

    Get things done within this app using just your voice.

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