I wanted go change the pick up time and there’s no option in the app. I tired to contact them via email and calling but there was no answer.

I have been consistently dissatisfied with my experience using this laundry application. The level of professionalism demonstrated by the team has been notably lacking. Every time I assign clothes for laundry, queries regarding their brands and details are demanded. This unnecessary questioning disrupts the convenience I expect from a laundry service. Moreover, the time management aspect requires drastic improvement. I have frequently selected 2-4 pm slots for laundry pickup, however, I receive contacts delayed until almost 10 pm.

It’s disappointing to see prices hidden and the cost of service. You surprised that the bill is the double of actual cost. transparency should be standard, not an afterthought. Also, a high rating of the App means nothing if the most of the written reviews are showing bad experience. Businesses should focus on honest feedback, not inflating scores with fake reviews. Trust is built on openness and authenticity.

The driver does not show up to pick up laundry and sends a whatsapp that he was busy and he will come tomorrow and shows up at a random hour like 11 pm.