POSTIDENT

Easy, convenient and secure

Free

With the POSTIDENT app, you can verify your identity conveniently and simply by means of your smartphone. Depending on which of our partner companies you carry out this identification process, you can verify your identity either via POSTIDENT by videochat, POSTIDENT by eID (with your national identity card or the electronic residence title), or fully automatically by creating images of your ID document and profile. With the eID function or the automated verification of your ID document you can verify your identity quickly and securely at any time. Your data will be checked by call center employees of Deutsche Post AG in all further identification procedures. Our employees are available to you from Mondays to Sundays in the hours from 8 AM to 10 PM. In addition, you can retrieve the POSTIDENT coupon for identification in your post office directly via the POSTIDENT app and therefore do not need to print it out anymore. The identification procedures are compliant with the law, secure and completed in just a few steps. Simply enter the transaction number that you have received from either our partner company or us. The POSTIDENT app will then execute the procedure. At POSTIDENT by videochat, a Deutsche Post employee will explain additionally in detail how the procedure works. The POSTIDENT app is optimized for iPads and iPhones with iOS 17 or higher.

  • 4.9
    out of 5
    23 Ratings

Fixing an issue when starting the app

The developer, Deutsche Post AG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Linked to You

    The following data may be collected and linked to your identity:

    • Contact Info
    • User Content
    • Identifiers
  • Data Not Linked to You

    The following data may be collected but it is not linked to your identity:

    • Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

The developer indicated that this app supports the following accessibility features. Learn More

  • Supported Features

    • VoiceOver

    • Voice Control

    • Larger Text

    • Dark Interface

    • Differentiate Without Colour Alone

    • Sufficient Contrast

    • Reduced Motion

  • Provider
    • Deutsche Post AG
  • Size
    • 76.8 MB
  • Category
    • Business
  • Compatibility
    Requires iOS 17.0 or later.
    • iPhone
      Requires iOS 17.0 or later.
    • iPad
      Requires iPadOS 17.0 or later.
  • Languages
    English and 7 more
    • English, French, German, Italian, Polish, Portuguese, Spanish, Turkish
  • Age Rating
    4+
  • Copyright
    • © Deutsche Post AG