DEWA 4+
Dubai Electricity & Water Authority
Designed for iPad
-
- Free
Screenshots
Description
DEWA Smart App provides a unique interactive platform offering an elevated digital experience, powered by integrated bundles of innovative services and features, delicately designed to exceed the expectations of consumers, builders, suppliers, and students. The App creates an added sustainable value for all stakeholders.
What’s New
Version 10.1.8
New:
Move Out (Reschedule and Cancel service).
iOS 18 functionalities (Spotlight Search by iOS18 SiriKit).
Enhancement:
EV Green Charger (Information)
EV deactivation service (OTP implementation)
Refund service (IBAN refund enhancement)
Ratings and Reviews
Great app
Very helpful app
Highly disappointing and inefficient app
It is so inefficient and nonsensical app. Most of the actions for my DEWA accounts management are difficult and some are impossible and require contacting DEWA Customer Services from overseas on phone many times and even the representatives on DEWA call center are naive, unhelpful, uninformed and don’t get the job done until a complaint is filed by email. In the last six years I am totally disappointed by this app and disgusted by Customer Service at call centers as well as DEWA offices. Recently I have met one intelligent and competent Customer Services Executive at a DEWA office in Dubai and shared my concerns about this app with him and he has kindly promised to fix these snags and help me in the meantime with some routine services I need as an overseas landlord which this app cannot handle and makes me run in endless circles. I have hope that this young man will Insha Allah improve DEWA services at last if he is given the authority to do so.
Feedback
Very slow. also even though the bill is paid through internet banking, it still shows as pending. :(
App Privacy
The developer, Dubai Electricity & Water Authority, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- User Content
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- DEWA
- Size
- 251.6 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Mac
- Requires macOS 12.3 or later and a Mac with Apple M1 chip or later.
- Apple TV
- Requires tvOS 14.0 or later.
- Apple Watch
- Requires watchOS 8.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Arabic
- Age Rating
- 4+
- Copyright
- © 2024 Dubai Electricity & Water Authority
- Price
- Free
Supports
-
Wallet
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