"تطبيق هيئة الاتصالات وتقنية المعلومات للخدمات الإلكترونية، يمكن من خلاله الاستفادة من عدة خدمات من بينها:

- خدمة أرقامي: إمكانية الاطلاع على كل أرقام الجوالات والخدمات المتعلقة بهويته.

- الشكاوى: تقديم ومتابعة شكوى تتعلق بمقدم الخدمة وامكانية تصعديها.

- العروض المعتمدة: مشاهدة كل عروض وباقات مقدمي الخدمة المعتمدة.

- مقياس: قياس أداء الشبكة الخاصة بك بمقاييس تفصيلية دقيقة.

- البلاغات: يمكن من خلالها إبلاغ الهيئة عن أي استخدام مزعج أو عطل طارئ يخص مقدمي خدمات الاتصالات.

تسجيل طلبات توفير خدمة اتصالات: تتيح خدمة تسجيل طلبات توفير خدمة اتصالات للمستخدمين الاستعلام عن خدمات الاتصالات المتوفرة لأي موقع يحدده مستخدم الخدمة، وتتيح للمستخدم تسجيل طلبات توفير الخدمة للمواقع التي لا تتوفر بها خدمات اتصالات.

Communications and Information Technology Commission’s Mobile Application of e-services provided to the public , Through it can use several services, like:

Argami : Allows you to view all the mobile numbers and services registered on your ID.

Complaints: You can submit and follow up a complaints related to the service provider.

Approved Offers: Allows you to know the details of approved offers of all service providers.

Meqyas: You can measure the performance of your network with accurate, detailed measures.

Reports: through which you can inform CITC of any disturbing use or emergency breakdown of telecommunications service providers.

Providing Telecommunication services request service: A service that allows users to inquire available services at a specific location, with the ability to submit a request of unavailable services.


What’s New

Version 3.2.0

- Postal Complaints Service has been added
- Minor Fixes

Ratings and Reviews

4.4 out of 5
28.4K Ratings

28.4K Ratings

Abdulaziz Aljebreen ,

Good but improvement needed

Post complains still not available in the app. You can’t attach full invoice with your complain (only 1 image). The options for complains are limited and not matching some cases.

abdul Kader kamaal ,

Excellent service

I do really recommend the users to make use of this fruitful application belongs to communication and information technology commission since the way they are handling the complaint in a professional manner as well as brings out an appropriate solution.

We look forward to anticipating many innovative options to resolve the issues appropriately.

Thank you so much.

مستخدم سريييييع ,


Easy use service, amazing, less formality and wasting time in queues, I used to raised complaint and worked perfectly 👍🏼

App Privacy

The developer, CITC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.