mystc KSA

Name: mystc KSA
Rating: 4.7 (770439 reviews)
Author: STC

An app.. takes you further

فقط لأجهزة iPhone

مجاني - مصمم لـ iPhone

770 ألف من التقييمات
الأعمار

٤‫+‬
سنوات
الفئة

أدوات
المطور

STC
اللغة

AR
لغة واحدة
الحجم

338.8
م.ب.

iPhone

تطبيق mystc .. ياخذك أبعد! يناسب كل احتياجاتك .. تخلّصها وأنت بمكانك، تحكّم بكافة أرقامك وخدماتك لدى stc بكل سرعة وسهولة وأمان.. تسوّق أحدث الأجهزة الذكية والقسائم، واطلب رقم جديد مع التوصيل.. حتى لو ما كنت عميل stc! ولأننا دايم نحاول نكون منّك أقرب، في حال احتجت للدعم راح تحصل على الدعم الفوري عن طريق خدمة المراسلة الفورية مع ممثلي خدمة العملاء، والكثير من المميزات الأخرى اللي توفر عليك وقتك وجهدك، مثل: - طلب رقم جوال أو شريحة بيانات أو تأسيس إنترنت منزلي. - تحويل رقمك من مشغل آخر إلى stc. - المشاركة في المزاد على الأرقام المميّزة. - تسوّق الأجهزة الذكية وملحقاتها والقسائم من المتجر مع خدمة التوصيل. - تبديل جهازك القديم مع خدمة استبدال الأجهزة. - إرسال هدية لأحبابك مع برنامج الإهداء. - سداد فواتيرك أو إعادة شحن رقم مسبق الدفع بطرق سهلة ومتعددة. - عرض تفاصيل فاتورة رقمك أو فاتورة بيتي انترنت الخاصة بك. - تحويل الرصيد إلى الأصدقاء والأهل سواء لرقم مسبق الدفع أو المفوتر. - إمكانية التعرّف على تفاصيل استهلاك باقتك والخدمات الأخرى. - تغيير باقتك او الاشتراك في الباقات والخدمات الإضافية المختلفة. - الاشتراك في خدمات الترفيه مثل stc tv وقنوات البث الترفيهي عن طريق خدمة الدفع المباشر من stc عبر الخصم من رصيد مسبق الدفع أو إضافتها لفاتورتك. - نقل ملكية أحد أرقامك لعميل آخر. - يمكنك خلال تواجدك خارج المملكة أن تدير خدماتك، والاشتراك في أي من باقات التجوال المناسبة لك. - الحصول على دعم فوري 24/7 من خلال التحدث إلى أحد ممثلي خدمة العملاء. - بكل سهولة يمكنك البحث عن الباقات، الأجهزة، الفواتير، الشرائح، وأكثر باستخدام محرك البحث. - تصفح واكتشف آخر العروض. - الاستفادة من برنامج المكافآت "قطاف" إمكانية استبدال النقاط بسداد الفواتير، الحصول على المكافآت الداخلية أو مع العديد من شركاء قطاف. - استكشاف المميزات والعروض الحصرية لبرنامج التميز. حمّل mystc الآن .. وروح أبعد!

التقييمات والمراجعات

٤٫٧

من أصل ٥

770 ألف من التقييمات

Thank you
24 مارس

Khlsdq
The STC mobile app is one of the best telecom apps in Saudi Arabia, offering a seamless and hassle-free experience for managing mobile and internet services. It is incredibly easy to use, allowing users to subscribe to, modify, or renew packages with just a few taps. The interface is intuitive, making it simple to check balance, recharge, pay bills, and even transfer credit without needing to visit an STC office.One of the standout features of the app is that almost everything can be done online—whether it’s activating new services, changing plans, or even resolving issues through the in-app support. This level of convenience saves time and effort, making it ideal for busy users.STC is undoubtedly the best service provider in the Kingdom, known for its excellent network coverage, fast internet speeds, and reliable customer service. With this app, STC has further strengthened its position by ensuring that customers have full control over their services anytime, anywhere.Highly recommended for anyone looking for a smooth and efficient telecom experience
Thank you
24 مارس

Khlsdq

The STC mobile app is one of the best telecom apps in Saudi Arabia, offering a seamless and hassle-free experience for managing mobile and internet services. It is incredibly easy to use, allowing users to subscribe to, modify, or renew packages with just a few taps. The interface is intuitive, making it simple to check balance, recharge, pay bills, and even transfer credit without needing to visit an STC office.One of the standout features of the app is that almost everything can be done online—whether it’s activating new services, changing plans, or even resolving issues through the in-app support. This level of convenience saves time and effort, making it ideal for busy users.STC is undoubtedly the best service provider in the Kingdom, known for its excellent network coverage, fast internet speeds, and reliable customer service. With this app, STC has further strengthened its position by ensuring that customers have full control over their services anytime, anywhere.Highly recommended for anyone looking for a smooth and efficient telecom experience
worst experience of my entire life
9 يناير

saraalix
lets start of by the part where they don't send me sms messages regarding my balance, literally none. no "you have used 50%, 80% 100%". i leave my house not knowing they have disconnected my internet. thought that the area didn't have a good service. so i keep driving, the google map is still not working. when i noticed that i am in the middle of no where, i call the customer service to see whats going on. they inform me that i have used all my GBs and that yes the system wasn't sending me sms about it? okay what do i do now where i am in the middle of no where and i can't use the app to RECHARGE IT!!! the customer service was the worst because i keep telling the guy that im literally in the middle of nowhere and he's saying go buy a card to recharge it??????? I DONT KNOW WHERE I AM HOW AM I SUPPOSED TO FIND A CARD. then they transfer me to another person that confirms that they haven't been sending me sms regarding my balance. they tell me they'll get my service reconnected and i wait for hours and still nothing. when i call the complaints number back i realize that they blocked my number from connecting customer support and i can only hear the automated response. i don't care how greedy a business can get, but when it reaches the point where they compromise customer safety, this just shows you the amount of corruption they have.

استجابة المطور
Hi 🖐️We wish you would explain to us what happened with you so that we could help you.. and we will do what makes you happy 🙏We are waiting for you via the support and assistance icon in mystc app 📱
worst experience of my entire life
9 يناير

saraalix

lets start of by the part where they don't send me sms messages regarding my balance, literally none. no "you have used 50%, 80% 100%". i leave my house not knowing they have disconnected my internet. thought that the area didn't have a good service. so i keep driving, the google map is still not working. when i noticed that i am in the middle of no where, i call the customer service to see whats going on. they inform me that i have used all my GBs and that yes the system wasn't sending me sms about it? okay what do i do now where i am in the middle of no where and i can't use the app to RECHARGE IT!!! the customer service was the worst because i keep telling the guy that im literally in the middle of nowhere and he's saying go buy a card to recharge it??????? I DONT KNOW WHERE I AM HOW AM I SUPPOSED TO FIND A CARD. then they transfer me to another person that confirms that they haven't been sending me sms regarding my balance. they tell me they'll get my service reconnected and i wait for hours and still nothing. when i call the complaints number back i realize that they blocked my number from connecting customer support and i can only hear the automated response. i don't care how greedy a business can get, but when it reaches the point where they compromise customer safety, this just shows you the amount of corruption they have.
استجابة المطور 27 يناير
Hi 🖐️We wish you would explain to us what happened with you so that we could help you.. and we will do what makes you happy 🙏We are waiting for you via the support and assistance icon in mystc app 📱
Complaint Regarding Poor Service and Mismatch Between Product and Request
27 يوليو

Shady_M
Dear STC Customer Service,I would like to express my dissatisfaction with my recent experience with STC, which has fallen far below expectations in terms of both service quality and customer interaction.First, the service I subscribed to does not deliver the value promised. The package, which is advertised as “unlimited,” performs very poorly, with frequent disconnections and significantly reduced speed, making it unreliable for practical use.Second, when I visited one of your branches to subscribe to the package and receive the modem, I clearly requested a portable modem. However, after signing the contract and making the payment, I was surprised to be handed a fixed 5G home modem instead, with no prior clarification or apology for the switch.Third, I also requested to apply for a mobile device, as the package includes that option, but the staff member refused without giving any clear explanation. Moreover, his attitude was careless and unprofessional, which made me feel neglected as a customer.I have already submitted a complaint earlier, but unfortunately, no effective action was taken.I kindly ask you to look seriously into these issues and take the necessary steps to improve the quality of service and ensure such negative experiences are not repeated for other customers.Sincerely,Shady Moustafa
Complaint Regarding Poor Service and Mismatch Between Product and Request
27 يوليو

Shady_M

Dear STC Customer Service,I would like to express my dissatisfaction with my recent experience with STC, which has fallen far below expectations in terms of both service quality and customer interaction.First, the service I subscribed to does not deliver the value promised. The package, which is advertised as “unlimited,” performs very poorly, with frequent disconnections and significantly reduced speed, making it unreliable for practical use.Second, when I visited one of your branches to subscribe to the package and receive the modem, I clearly requested a portable modem. However, after signing the contract and making the payment, I was surprised to be handed a fixed 5G home modem instead, with no prior clarification or apology for the switch.Third, I also requested to apply for a mobile device, as the package includes that option, but the staff member refused without giving any clear explanation. Moreover, his attitude was careless and unprofessional, which made me feel neglected as a customer.I have already submitted a complaint earlier, but unfortunately, no effective action was taken.I kindly ask you to look seriously into these issues and take the necessary steps to improve the quality of service and ensure such negative experiences are not repeated for other customers.Sincerely,Shady Moustafa
Good app bad customer service
26 فبراير

Nasirparona
The app is good. There are many services available. The main issue they have is to contact the customer service. It’s not the people who work in customer service but the app itself is very bad. First there are not much option to select. The interface works only if you select the bill complain. Then they will let you contact the customer service. Next problem is there is no spelling check and no auto correct or spelling suggestions. Which some times leads to very awkward situation. Uploading a file inside the chat is also a problem. If they fix these issues related to the chat the app will approve a lot. I hope someone listens to my complain.
Good app bad customer service
26 فبراير

Nasirparona

The app is good. There are many services available. The main issue they have is to contact the customer service. It’s not the people who work in customer service but the app itself is very bad. First there are not much option to select. The interface works only if you select the bill complain. Then they will let you contact the customer service. Next problem is there is no spelling check and no auto correct or spelling suggestions. Which some times leads to very awkward situation. Uploading a file inside the chat is also a problem. If they fix these issues related to the chat the app will approve a lot. I hope someone listens to my complain.

شكراً لاستخدامك تطبيق mystc! نحن نعمل باستمرار على تحسين تجربتك الرقمية. قم بتحديث تطبيق mystc واستمتع بأحدث التحسينات: - يمكنك الآن التواصل معنا دون الحاجة لتسجيل الدخول. - تحسينات عامة وتطويرات في الأداء. يمكن لعملاء stc استخدام التطبيق بدون إنترنت، فقط فعّل البيانات الخلوية وابدأ استخدام التطبيق! مع mystc، نروح ابعد!

الإصدار: 4.77.0

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