NaqelExpress 4+

NAQEL CO

Designed for iPad

    • Free

Screenshots

Description

NAQEL customer mobile application allows all customers to manage their entire delivery experience by NAQEL Express worldwide.

- Live track your shipment while the courier is out for delivery. Experience a real-time track & trace of your shipment on the app.
- Schedule a pick up from your door step & get it delivered around the world.
- Manage your booking with estimated rates using the rate calculator.
- Reach out to customer service via Omni channels.
- Enjoy the enhanced user experience and compatible mobile first interface.

For any queries and suggestions kindly reach out to us at:
www.naqelexpress/contact.us
inquiries@naqel.com.sa
920020505/ 8002464444


كل ماتبحث عنه بإمكانك أن تجده بضغطة زر واحدة , حمل التطبيق الآن وتمتع بالوصول إلى كافة خدماتنا في أي وقت عبر منصة صممت خصيصاُ لتلبية احتياجاتك .
يتيح لك هذا التطبيق إدارة حسابك , ترتيب حجوزات لإلتقاط أو تسليم الشحنات بسهولة , متابعة شحناتك ومعرفة كافة التفاصيل المتعلقة بها .

- يتيح لك التطبيق تتبع شحنتك واستعراض كافة التفاصيل المتعلقة بها بسهولة عن طريق إدخال رقم هاتفك أو إدخال رقم بوليصة الشحن .
- استخدام التطبيق في طلب وترتيب حجز لإلتقاط الشحنة من عتبة بابك أسهل من طلب وترتيب الحجز عن طريق الإتصال بالرقم الموحد .
- يقدر التطبيق سعرا تقريبيا لحجزك .
- يوفر لك التطبيق كل المعلومات اللازمة لمساعدتك في الوصول إلى فروعنا .


لاتتردد في الإتصال بنا , التواصل معنا في حال واجهتك مشكلة في التطبيق , كما أننا نسعد بسماع واستقبال اقتراحاتك في أي وقت
www.naqelexpress/contact.us

What’s New

Version 17.0.11

Minor Bug Fixes and Notification Feature Changes

Ratings and Reviews

1.9 out of 5
888 Ratings

888 Ratings

A7med Sh4alan ,

Worst courier delivery company ever

I don’t know from where to start to be honest. From their poor quality of customer service or their delivery personnel that talk like they’re forced to work and very rude way in speaking with customers and how are they talking to me about something that’s not of their business or from their bad developed app that makes it harder to do something about my items that comes from them like scheduling pickup time, setting my address, etc. Me and one of my family members got like 5 or 6 items returned to the shipper because of lack of communication and sometimes delivery person don’t call, don’t say they are coming on way. They just come and say that they’re in the location and boom they’re gone after 5 minutes. I don’t recommend anyone to go with them to receive or deliver a package or any item at all.

disappointed eff ,

Worst courier ever!!!

I have items from online shop and I dont know why this Naqel needs to be the one who will deliver my items. This courier is the worst!!! They said that they were not able to deliver my item and that I dont respond to their calls where in fact I didnt receive even a single call from them. Ive been waiting for my package for like a weeks! The worst is I already paid for the items and I dont have any choice but to wait for this stupid delivery company to send my item. I was supposed to use the item I ordered for some occasions but because of this stupid Naqel i wasnt able to use what I ordered! My heart contains a lot of disappointment with them!! Up until now wallah I didn’t receive my package!!!

PV 1050 ,

Disappointing Experience with the Naqel App

The Naqel app has several issues that significantly impact the user experience. Firstly, customer service is extremely lacking; responses to inquiries take a long time, and they often don't resolve the problems. Secondly, delivery delays have become a common issue, causing considerable frustration, especially when you rely on timely orders. Additionally, the app's interface is not intuitive or user-friendly, making it difficult to track or modify orders. Overall, I cannot recommend the Naqel app due to these shortcomings.

App Privacy

The developer, NAQEL CO, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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