An app.. takes you further!
It suits all your needs and gives you solutions at your fingertips.. Quickly and easily manage all of your numbers and services in stc. Even if you are not an stc customer, you can shop for the latest smart devices and order SIM cards via the delivery service!
Because we are always aiming to be closer to you, in case you need assistance, you will get immediate support via the instant messaging service with customer service representatives, as well as many other features that will save you time and effort, such as:
- Request a mobile voice SIM, data SIM or home internet.
- Transferring your number from another operator to stc.
- Shop for smart devices from mystc with free delivery service.
- Pay your bills or recharge a prepaid line in multiple easy ways.
- View your number or home internet bill details.
- Knowing your balance in "qitaf" rewards program and the possibility of redeeming points for internal rewards or from several qitaf partners and reviewing the latest offers.
- Transfer the balance to friends and family, whether for a prepaid or postpaid SIM.
- The ability to know the details of the consumption of your package and other services.
- Subscribe to additional packages and various value-added services.
- Subscribe to entertainment services such as jawwy TV and broadcast entertainment channels via stc’s direct carrier billing service by deducting a prepaid balance or adding it to your bill.
- Transfer one of your number’s ownership to another customer.
- You can manage your services and subscribe to any of the suitable roaming packages while you are outside the Kingdom.
- Get immediate 24/7 support by talking to a customer service specialist.
Download the app now... and go further!
Thank you for using mystc!
We work hard on improving our services to deliver the best digital experience,
Update mystc & enjoy our new features:
- You can now exchange your smart device for an amount in your e-wallet through mystc.
- Now you can temporarily suspend your SIM even if there is an existing device contract.
- General additions & improvements on the app.
Let’s go forward with mystc.
Ratings and Reviews
Everyday the are improving the App. Thank you STC
The app needs to update the phone traffic use more often, some time it does not update for 16 hours. We need to see the incoming and outgoing traffics. The app is very slow to recall use information. You can’t copy any number to the clipboard. I wish there is a way to do have a find my phone service.
🤢 Super Annoyed at the service
Hey! Always trusted and believed Stc was the best. Or maybe it was years ago.
App is pretty useless. I mean if you’ve opted for their Fiber Wifi, you can’t use the app or call centres because you don’t have an stc mobile number. Went to the store and complained about the wifi being down since more than a week. 1st they said oh the complaint has been cancelled. Second time they said they’d fix it. Tbh EXTREMELY BAD service. What’s the point of having a call centre if you can’t connect with it. What’s the point of an app if even opting for one of the services isn’t enough. Pretty disappointed. Also, feels a lot like it’s cause we’re expats we’re treated so. If it were for someone from GCC they won’t take this —— and would have screamed at the office and gotten it fixed pretty much before screaming at them. Absolutely no respect for the customers. Very disappointed.
I have been using this app for 3 years now and I am impressed with the improvements that’s been made to it. I am able to see all the services that I’ve subscribed. It’s easier to monitor my usage of services. Also , I am frequently updated with the offers available all the time.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- 1.1 GB
- Requires iOS 10.0 or later.
- iPod touch
- Requires iOS 10.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- © stc 2022
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