Zain KSA 4+

Unique Digital Experience

Mobile Telecommunications Company Saudi Arabia, (Zain Saudi Arabia)

Designed for iPhone

    • Free

iPhone Screenshots

Description

[About Zain App 3.0]

With the new update, unique industry standard features and smooth experience are introduced to deliver all needed products and services.

Enjoy our features:

- [Zain Digital Account] Anyone can use Zain App to buy new lines and services with real time delivery tracking.

- [Quick Pay] You can pay or recharge any number on the go without login or registration.

- [Zain Lines Management] Easily manage all your Zain lines in one place (Voice, Internet, Fiber). Flexible management is offered with security controls on critical functions.

- [Zain Auto Pay] Schedule automatic prepaid line recharges and bill payments for your children & family to occur at your convenience with your full control.

- [Line Dashboard] Using our app, you will be able to see your subscriptions, line consumptions, and activate various customized bundles and packages.

Unique account security features:

- Authorizations and Permits system to manage family & children lines.

- Monitor and control who can access your numbers securely.

- View and terminate active logged in sessions across all devices.

We’re just getting started! This is the first of many improvements to come. Let us know what you think, to improve your experience together.

Zain, A Wonderful World!

What’s New

Version 3.8.16

Welcome to our newest version of Zain App!

We are constantly enhancing our app to offer you the best service possible for a wonderful digital experience.

Here's what's new:
- User interface enhancements for a seamless experience.
- Line dashboard with a new design, we hope it satisfies your needs.

Thank you for choosing Zain!

--------------------------------------------


أهلًا بك في أحدث نسخة من تطبيق زين!

جديدنا في هذا التحديث:
- إصلاحات متعددة لضمان تجربة مستخدم سلسة.
- لوحة تحكم الخط بحلّة جديدة، نأمل أن تنال على رضاكم.

شكراً لاختياركم زين!

Ratings and Reviews

4.6 out of 5
121.9K Ratings

121.9K Ratings

Ashbone Pyro ,

Ease of use and intuitive most of the time

Convenient to learn about subscription status, packages and recharging credit. The app is easy to use and makes use of Apple Pay for quick payment method. The only downside is that it logs you off often although you're still using the app from the same device. I'm not sure if this regulatory requirements for cyber security or just lack of skill set to implement device management on their side.

Try STC ,

Useless Application

Zain has decided to permanently move from its text services and facilitate operations entirely from this app. However, the app is flawed beyond measure, once charging me for a package and not activating that service. Their latest problems include an absolute inability to unsubscribe from a package or to subscribe to other packages while another package is active. You can see the dilemma especially when the text service is suspended. Customers are left essentially in limbo and forced to accept that once they choose a package they will have to stick to it entirely unless they are able to get assistance from a competent agent at a local Zain outlet. It goes without saying that the support via their “contact us” line are entirely clueless and won’t provide solutions that customers cannot come up with themselves. Very bad app.

Developer Response ,

Dear Valued Customer,

We sincerely apologize for any inconvenience caused.

Please fill out the below form with all the details so we can assist you with your problem:
(https://zain.app/en/feedback)

Your satisfaction is our goal, and we aim to provide you with a smooth experience.

- Zain Team

Gambit1122 ,

Solid App with Minor Glitches

The app is user-friendly and makes managing my internet service a breeze. I love how easy it is to pay bills and track data usage. The interface is clean, and customer support is just a tap away. However, the app occasionally takes a bit longer to load, and there have been a few times when my data usage wasn’t updated in real-time. Also, promotions often redirect to the website, which could be better integrated. Overall, it’s a solid app with some room for improvement.

App Privacy

The developer, Mobile Telecommunications Company Saudi Arabia, (Zain Saudi Arabia), indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • Identifiers
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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