Rasd Tracker
Utilities
Only for iPhone
Free · Designed for iPhone. Not verified for macOS.
iPhone
RASD is a flexible, configurable operations platform that helps organizations of all types create, track, and resolve incidents — on their own terms.
RASD adapts to your workflows across all industries. Define your own incident types, set escalation rules, and monitor site readiness across all your locations from a single mobile interface.
KEY FEATURES
• Custom Incident & Ticket Creation: Log any type of operational issue or request in seconds — maintenance faults, compliance gaps, service disruptions, quality checks, or any custom category your organization defines. Every ticket captures type, priority, description, and status from the moment it is created.
• Incident Tracking & Follow-Up: Follow every ticket from creation to closure. Update status, add follow-up notes, reassign responsibility, and keep a full audit trail so nothing is
left unresolved.
• Automatic Escalation: Tickets that are not addressed within defined timeframes are automatically escalated to the appropriate team or supervisor. Configurable escalation rules ensure critical issues always reach the right people.
• Site Readiness Monitoring: Check and report on the operational readiness of any site, branch, or location. Ideal for multi-site organizations that need a consistent view of readiness status across their network — from offices to field sites.
• Alert & Priority Management: Receive real-time alerts for high-priority tickets and escalations. Filter and sort by status, priority, and type to stay focused on what needs immediate attention.
• Dashboard Overview: An instant summary of open tickets, escalated incidents, and site readiness status across your organization — updated automatically so your team always
has the current picture.
• Role-Based Access Control: Each user sees only the tickets, sites, and data relevant to their role. Configurable permissions ensure the right people have the right access.
• Bilingual Support (Arabic / English): Full right-to-left (RTL) Arabic interface and left-to-right (LTR) English interface — switch instantly from your profile settings.
• Light & Dark Mode: Choose between light mode, dark mode, or follow your system preference.
• Secure & Encrypted: All data is transmitted over encrypted connections and is accessible only to authorized users within your organization.
SUITABLE FOR
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Any organization managing operational issues across one or more locations: hospitality groups, retail chains, facilities and property management, utilities and infrastructure, healthcare facilities, logistics and transportation, and more.
REQUIREMENTS
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• Active RASD account provided by your organization's administrator
• Internet connection required
SUPPORT
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For technical support or account access, contact your organization's RASD system administrator.
Ratings & Reviews
- This app has not received enough ratings or reviews to display an overview.
The developer, HCIT Professionals LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Provider
- HCIT Professionals LLC
- Size
- 37.2 MB
- Category
- Utilities
- Compatibility
Requires iOS 15.1 or later.
- iPhone
Requires iOS 15.1 or later. - iPod touch
Requires iOS 15.1 or later. - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
- English
- Age Rating
4+
- 4+
- Copyright
- © Rasd 2026