Shift inc. 4+
Smart Transportation Solutions
Generation C
-
- Free
iPhone Screenshots
Description
Sharp, smart and taking transport services in the right direction. SHIFT is a collection of bright young professionals from the transport sector. Recognizing the limitations of current mobility models, we’ve applied world-class technology to deliver an easy, affordable, and automated solution. Our advanced technology, and the SHIFT app give you ultimate control over your mobility needs. Choose between our two services: Carsharing and Chauffeur. With no queues, no waiting around, no human interactions, no paperwork AND NO let downs. Opening up new doors to digitally transform transportation services.
What’s New
Version 3.3.26
We update the app regularly, so users enjoy our latest features. Constantly striving to innovate and enhance quality in order to deliver the best customer journey. This version includes the below enhancements:
1. Bug fixes
Ratings and Reviews
One of the best if not the best
Clean and new cars, chauffeurs wear uniform, and always on time! The prices might be slightly higher than others but definitely worth it for the reliability. I can only depend on Shift when I have a flight.
Additional Fees After Ride
Service and cars are great but the app charges you extra fees after the trip has concluded (ex: time and distance fees). Sometimes these fees can be 50% more than the agreed fees. This lack of transparency is unfair to the customer and falsely makes other apps with higher fixed fees seem more expensive when in-fact they are cheaper after considering the additional fees charged by SHIFT. This needs to be changed to avoid loss of customers.
Worst costumer service!
I was planning to travel yesterday from KAUST, and I have a lot of bags with me. So, I rented a car from them at 8:00 PM and I waited until 10:00 to pick up the car.
Then, they told me “you can’t pick up the car because your ID is not registered in “Absher” and you won’t be refunded. Please cancel the booking; we can’t help you”!!
I was trying to solve this problem until midnight and to conclude they took my money, wasted my time, and I got nothing. I had to find a place to take some rest until I catch tomorrow’s bus.
Developer Response ,
Dear Valued Customer,
Thanks you for bringing this to our attention, apologies for not being able to resolve your issue. Our application requires that you be registered on Absher in order to authorize you on the vehicle which is required by law in KSA for residents.
Upon searching for a vehicle to rent you received a POP UP message containing the requirements to start your automated rental service. Which includes being registered in absher
Regarding Tamm Policy it is covered in the terms and conditions in which is displayed upon completion of the search.
The cancellation of the booking was requested outside of the allowed time window (24 hours before pickup) and hence was not processed.
Should you need our assistance in the future please free to reach us on the provided communication channels.
Regards,
Shift Inc. Team
App Privacy
The developer, Generation C, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Generation C
- Size
- 115.6 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Arabic
- Age Rating
- 4+
- Copyright
- © Shift
- Price
- Free