SMSA Mobile 4+

The worst logistics and delivery company ever existed

They never keep a promise to deliver
They are always late without a reason
Their drivers never carry card payment option
They ask for customs and tax which i have paid in advance with the order but they never paid close attention to the receipt and i keep fighting for that
I quit any order when i know they are the one delivering
They promised to deliver my credit card replacement once and lost it for a week or so
They have the worst un trained customer service , and if you pay to deliver to your house they will ask you to pick it up in their centers
Their centers reps are rude and very slow and take forever to find your packages
This is only a brief for my suffering with SMSA in the past year and dont get fooled they are not fedex but they use their colors

Horrible drivers and customer service

I was in an exam when the driver called. I asked to reschedule the order to tomorrow but he ended up canceling it and sending it back to the store on his own, without consulting with me.
It’s been about a week and a half and I haven’t got my order yet. I’ve called customer services plenty of times only to receive the same useless response. This company is hiring inexperienced, disrespectful, and worst of all careless employees. It’s not worth the trouble. Avoid it at all costs.

The Worst carrier company ever

The Worst carrier company ever, Unfortunately i have several experiences dealing with Smsa and all experiences share one common thing which is a disaster. Unprofessional in all aspects always mistaken in address never deliver on the agreed period and bad customer services.

The worst one once they’ve sent my family passport to different city which lead to a delay on the delivery which cost me losing our flight tickets as we couldn’t fly with no passport and the never admit their mistake.

Developer Response ,

Hi, Based on your review, we cannot gauge exactly what went wrong with the app Please write to us in detail about the issue at info@smsaexpress.com, so that we can look into it immediately and get it resolved. We would love to give you a seamless experience on our app. Thanks!