UPU i-Care
Business
Free · Designed for iPad. Not verified for macOS.
Introducing the mobile companion to the Universal Postal Union's i-Care web application. This app provides call center agents around the world with an easy-to-use, on-the-go solution to stay informed and manage their postal operations efficiently.
With the app, you can access real-time statistics and view workflows, notifications and broadcasts, so you take swift action for high-quality customer service. Additionally, you can scan barcodes or QR codes on packages to instantly retrieve detailed tracking information - a faster alternative to manual S10 number input on the web app.
Ratings & Reviews
- This app has not received enough ratings or reviews to display an overview.
This release introduces new features to help call centre agents respond faster and act more efficiently:
- Create urgent requests and responses directly from the app – no need to wait until you’re back at your desk.
- Close completed tasks as early as possible to improve the experience of partner call centres and customer satisfaction.
The developer, Universal Postal Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Identifiers
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Provider
- Universal Postal Union
- Size
- 25.5 MB
- Category
- Business
- Compatibility
Requires iOS 15.1 or later.
- iPhone
Requires iOS 15.1 or later. - iPad
Requires iPadOS 15.1 or later. - iPod touch
Requires iOS 15.1 or later. - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
- iPhone
- Languages
- English
- Age Rating
4+
- 4+
- Copyright
- © 2024 Universal Postal Union