The Discover ASR app gives you access to exclusive promotions and perks, wherever you are! Manage your ASR loyalty membership account and reservations, check-in on mobile, make in-stay requests and more. Book your leisure or business stay and earn rewards points at any ASR participating serviced residences and hotels across Ascott The Residence, The Crest Collection, Somerset Serviced Residence, Citadines Apart’hotel, Citadines Connect and lyf brands globally, while on the go.
• Find out about the latest promotions and deals for your business and leisure travels
• Book and manage your reservations easily on the app
• View your ASR membership tier status, point balance, account history and more
• Enjoy greater convenience with app features such as mobile check-in, check-out, in-stay requests and more
Not an ASR member? Sign up via the app to book, earn and redeem ASR points for your stays.
Bug fixes and performance enhancements.
Ratings and Reviews
Nice app to use
Great to be able to manage my bookings and membership account altogether
Easy to use
Quite intuitive. Gd for travelling w Ascott.
Properties does not really endorse the use of the app
I actively used this app for my bookings with Ascott properties in Singapore. However of my 2 stays, both properties does not really use the app. It is good for my own tracking but in reality not very useful compared to other hotel apps.
1st stay at LYF. Lyf has their own app which you must download to check in. lyf’s app makes ASR app feel alot more boomer. They have digital phone key for access and a chat box to communicate with the reception people. Well great no chance to use ASR app at all.
2nd stay at ascott orchard: so when i first got this app, i added my prior reservations in - so i booked studio premiere suite but on the app they put one bedroom premiere suite. Okay i thought was an auto double upgrade due to my platinum status. But at check in, the reception does not recognise the app’s information and insisted to go with the original booking. I still have the screenshot. They say there might be an issue with the app hence i wasnt given the one bedroom premiere suite. Great I was played around by the app. Or so I thought...
But now it looks like the app loves giving me the double upgrade that i will likely not get as i am again auto upgraded to the 2 bedroom premiere suite. Wow! I can’t wait to see if the hotel will honor this. But if it doesnt and continue insisting that the app is glitching,... then perhaps its time to delete the app. The app cant be going around giving double upgrades only for the upgrade to be not honored on the day of check in. Thats just like my ex bf who overpromises and underdelivers.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- ASCOTT INTERNATIONAL MANAGEMENT (2001) PTE LTD
- 123.4 MB
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
English, Japanese, Simplified Chinese
- Age Rating
- © 2020 The Ascott Limited. All Rights Reserved
Up to six family members will be able to use this app with Family Sharing enabled.