Grab: Taxi & Grocery Order 4+

Car Hailing & Food delivery

Grab.com

    • Free

iPhone Screenshots

Description

Get everything delivered to your doorstep with Grab – the leading ride-hailing, taxi, food delivery, and grocery app in Southeast Asia!

We offer essential everyday services to over 670 million people across Singapore, Indonesia, Malaysia, Thailand, Philippines, Vietnam, Cambodia, and Myanmar.

Grab offers various ride-hailing options, including 4-wheel and 2-wheel rides, and taxi booking. Grab also offers a diverse range of services including food order delivery from restaurants, prompt package delivery, and groceries from supermarkets, making it a leading taxi app and delivery platform.

Experience convenience like never before with Grab – your all-in-one solution for ride-hailing, food delivery, groceries, and more!

Book a ride for any occasion and budget
Order a ride on Grab, the top ride-hailing and taxi app in Southeast Asia. Choose from a variety of transport modes, including cars, motorbikes, and buses, and get matched with a professional driver in minutes.

Food delivery for any craving
GrabFood: a leading food delivery app that allows you to easily order food from your favourite restaurants and get it delivered to your doorstep, making it convenient and hassle-free

Conveniently order food and groceries for delivery
GrabMart is a convenient food delivery app that allows you to order groceries and handpicked fresh produce from your favourite supermarket.

Secure and seamless cashless payments
GrabPay: A safe and secure mobile wallet where you can easily pay for Grab services, such as food and grocery delivery and taxis, as well as at local merchants

Reliable on-demand package delivery
GrabExpress: Order affordable, fast, and reliable courier service with insurance for your items

Rewards for using Grab
GrabRewards: Order food, ride and earn reward points for every dollar you spend and use them to redeem deals in the GrabRewards catalogue

Grab is the only ride-hailing and food-delivery app you need. Whether you are searching for a taxi app, express food delivery, or grocery delivery, Grab has got you covered.

In addition to our renowned ride-hailing, taxi, and food delivery services, we also strive to promote economic empowerment for everyone in the region. We provide financial services such as wealth management, lending, cashless payments, and insurance.

Find out more about us at www.grab.com.
Grab offers the ability for users to receive personalized targeted advertising, offers, and updates from Grab and its partners and communications/advertising from certain third-party apps based on activity on your devices. Users may exercise opt-out choices under the Privacy and Consent Management sections within Settings within the app. For further details, you may refer to our Privacy Policy at www.grab.com/privacy.

What’s New

Version 5.307.0

Some say bugs are the future of food: They are rich in protein and can be sustainably produced for mass consumption. In fact, some 2 billion humans on the planet eat bugs as part of their diet. But when the bug is in an app, we won't want you to eat it. And we certainly won't try to make more of it.

Update your Grab to 5.307 to get rid of bugs from your everyday app experience.

Ratings and Reviews

4.8 out of 5
203.5K Ratings

203.5K Ratings

XiangWei25x ,

Time saver

i don't really have that much time on my hands currently. Working a few jobs where I'm never away from my laptop, or phone, answering emails and responding to clients. It makes finding the time to do normal daily routine items difficult. One of those has been grocery shopping. I'm glad grab added this to part of their offering, as I'd already been using it as a taxi service now and again. And it was when I was on the app to do just that, that I discovered you can order groceries. What's more is that there seems to be promotions and a wide variety of stores to choose from. One of these stores I love but it would take me quite a while to get there and back, time I'd rather spend improving my business, or enjoying a little downtime watching movies. Which I can do now whilst I wait for my shopping to promptly arrive at the door. It's always fast and the items are never damaged, delivery drivers are friendly and I can rate the service I recieve - which is a great system for keeping everthing to a certain standard. It allows me to easy keep my fridge packed with delicious foods and snacks, whereas before, I'd find it empty and have to take the trip to the shop, such an inconvience. I'm going to continue to use the app when I move soon to another city, I'm pleased to see that grab opperates there to. Fantastic.

eieiaung ,

Grab Food Missing items refund issue

I order Starbucks today and The main drink I want is Dark Mocha Frap, but bcoz of small order fee, I order some others drinks and cake. But they missed out the main drink Dark Mocha Frap, Grab Customer service was fast to refund as I’m using grab pay. The most disappointed part is they refund exactly the drink fee 7.50$ which may think like proper customer service, but my most wanted item was not delivered and so if I want to order again, **** I need to spend over 10$ again to avoid small order fee + delivery fee + my waiting time and this disappointment! ****
Refund is not the solution, you need to think what is the impact that caused to customer. You need to think from customer point of view!

This kind of issues happened to me before also, but I did not mind like today & I thought Grab would have think about that, but not today, my main drink that I wanted the most was missed out and really really disappointed on this Grab Refund Services. I really want to reorder again but I will not use Grab Service.

Developer Response ,

Hi there, that’s not the experience we want you to have. Possible to drop us a note on Facebook via m.me/Grab so that we can assist? Thank you!

M!k3Li ,

Issues with GrabFood Delivery

Recently, my family has been encountering troubles when trying to arrange for food deliveries through the app. Besides the increasing occurrences of missing food and drink, and errors in our special requests, which could be seen as the fault of the restaurants, the main issue is the interface when trying to arrange for the food’s arrival. Usually, to avoid the dinner rush, orders are placed around 430pm. With the timing, delays are acceptable. However, the app will only display the delays as they occur, meaning that the initial estimate of food arriving by 530pm can be pushed to 630pm and beyond. At this point, the app claims that since our orders are in the kitchen (through a digitised system that does not seem to have any other response), the order cannot be cancelled. That can be accepted, since the food is already being prepared. The main issue, is that at some point, it seems at Grab’s convenience, they consider that their drivers are unavailable and cancel the order with no input from our side. Just today, my family was left without an order, in the middle of dinner rush, so we had to resort to instant noodles. That is fine, but if there had been ANY level of communication from Grab at an early point, other proper arrangements could have been made. Instead, we were left with an unfulfilled order, and nothing but an empty, automated apology from Grab. Highly disappointed.

Developer Response ,

Hi there! That’s not the experience we want you to have. Can you write to us via our in-app help centre or via Facebook at m.me/Grab so that we can assist? Thank you!

App Privacy

The developer, Grab.com, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Search History
  • Browsing History
  • Identifiers
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Search History
  • Browsing History
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Contact Info
  • User Content
  • Usage Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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