Additional feedback: based on my experience, once the Rowan Scrapbook is completed, even though there is an option to re-start the scrapbook, there is no way I could complete the scrapbook again. The system will drastically reduce the card level or doesn’t give any card at all for completed orders. Eg. The same order that gives a 4-star card last time will now be a 2 star card, or the orders don’t give ANY card at all; thus making it impossible to complete the scrapbook again. This is not only unfair but totally takes out the satisfaction of accomplishment. Quite disappointed as the system is so obviously rigged. ———————————————-I enjoyed this game and am also a buying mainly the VIP passes and the biweekly 3000 energies. However, please improve on the no. of outputs generated from a generator. Eg. Average 60 energies used to merge to a generator. But it only generates a measly 5 pieces. Out of these 5 pieces, it is further split into 2 separate categories each with 7, 10 different levels of items (to be merged into). You can imagine how many thousands of energies are required just to fulfill an order. It is getting so tedious and ridiculous. I actually don’t mind spending $50 monthly to enjoy a game. But from the way this game is laid out (if you want to fulfill orders, participate and COMPLETE the daily goals), will need to spend much much more. Please consider reducing the tediousness. I’ll like to continue playing this game because of the enjoyment but not having to spend hundreds per month.
We are so sorry that you've had a bad experience with our game. We appreciate your feedback, and will look into the matter. If you have any further issues, please contact us through the in-game customer service portal (Settings - Contact us in the upper right corner of the game) or email us at SeasideEscapecustomer@gmail.com.