Honestly when I first started it was fun. Great community chatting in the world chat so I started buying more and more stuff to help those f2p people. In just 2 weeks of game, i have already spent almost $3k sgd bcus its impossible to advance and cultivate flowers without topping up as the items inside are all hard to get unless u buy. It was still bearable even though its just a tap planting game as i had the community . Then they introduced the report and etiquette system. Some people started abusing the system and just by chatting on world chat, most of us got reported and muted with no evidence or verification. When we appealed, we got unmuted but it took few hours to lift the punishment and our etiquette points is deducted. We can only get back etiquette points by planting and harvesting many many times which means we need more water . Water we have to buy because its so scarce in the game. It started feeling like we’re being punished for no reason. We feedback to support in game and they did nothing to fix it. We understand that they need to moderate the game for safety , but to accept reports without validating and just blindly punishing? Yes its nice to receive bouquet but honestly not worth it. Relaxing community game became so toxic. Think twice because they simply don’t care.Community have changed into too many cyber bullying. And then devs doesn’t listen but mute the victim. Im never giving them a single cent anymore. Trash game honestly.
Dear Florist, thank you for playing. We sincerely apologize for the disappointing experience.If you believe you were mistakenly penalized, please contact our Customer Support Center.If the investigation confirms there was no related violation, we will review and process the etiquette points accordingly based on the verification result.We appreciate your patience and feedback—we’ll check your case and get back to you as soon as possible.