Shopee 9.9 Super Shopping Day 17+

Good customer service and prompt delivery tracker

Since Shopee app launched online, I am getting more interested in doing online shopping via the app rather than having to walk through every shopping malls just to do all the shopping items. And during the pandemic, it’s really helping me so much and reduce my needs to go outside, especially during my pregnancy I did most of my shopping for prenatal to postnatal shopping needs and baby stuff thru this platform. Of course it’s really worth my time and money as I could compare the prices well between shopee online sellers as well as obtained many vouchers, discounts and rewards after shopping. The customer services provided from seller was at satisfactory level which attracted us the buyer to communicate for any information and inquiries of the sale items. I hope that Shopee will maintain their good services, improvise what is necessary as feedback by customers and please do not make same mistake like other platform even when the stability of the business had hit you. Customers attraction and interests protection shall be delivered continuously so that the platform will always be the customer’s choice for both sellers and customers. Delivery system so far quite systematic and satisfying. Keep on doing the good job for everyone.

Developer Response ,

Thank you for giving Shopee a 5-star review! We're excited to be part of your online shopping experience.

Do remember to check out our app daily for flash deals, vouchers and exciting games! Shopee thanks you for your continued support!

A very user friendly shopping platform

Shopee has great customer support & protects customer interests. Thank you! Encountered some unreasonable sellers and faulty products. Raised a refund statement and Shopee managed to help me get back my money. However my first few faulty products received, I do not know about this refund process and my money just went down the drain.
My recent encounter was buying a ladder without an expected delivery date on the Shopee page. An sms was send to me after I ordered informing me that delivery is one week later at 6 to 10 pm. I needed the ladder badly and asked to deliver by next 4 days. Seller asked me to collect from their Tuas warehouse. I raised a refund. Ordered from another seller and received item within 3 days. So please check that the item you ordered has got expected delivery date, no expected delivery date don’t place order if you need the item by next few days.
Shopee, a great shopping platform. My daily routine to browse for 15 mins or so. Discovered a lot of good items that you never get to see when at the departmental stores.

Greedy capitalistic platform

An app that advertises all over the internet that has no respect for consent. Constantly forcibly sending phone users to its app page despite me not accepting the prompt to be sent to the App Store. Ridiculous monthly and Bi monthly sales to encourage over consumerism in a climate that is worsened by overconsumption on a global level. Bare bone savings like any e-commerce platforms now a days. Rebates capped at 1-2% of your spenditure. All concealed in fine text, either unoptimised or blatant attempts to hide discounts from majority of the platform users. The encouraging of gambling through its promotion of gambling with reward and rebate tokens. The lack of a child filter, filters in general. constantly recommending adult toys with false product informations trying to outsmart the system. You’d think that such a big corporation would at least invest in some way to get customers that didn’t involve involuntarily being forced to see this ad everytime you flip a page of a book. Or without preying on weak willed compulsive individuals. But I guess the bottom line and capitalistic greed matters more than the actual customer base and the consent of smart phone users in general Since I can’t look at any articles or read my books without being forcefully chucked here against my will. I should give others something to read. I urge you. Boycott these conglomerates.

Developer Response ,

Thank you for your review. We are sorry to hear that your experience with Shopee was less than perfect.

At Shopee, we aim to provide you with the best buying and selling experience. We hope you will give us another chance to earn that 5 stars from you.