ION Orchard 4+

Orchard Turn Retail Investment Pte Ltd

Designed for iPad

    • Free



Discover a world of lifestyle and rewards at your fingertips with the ION Orchard mobile app for Singapore's premier luxury and lifestyle mall. This app is your one-stop guide to the mall's latest stores, promotions, events and exclusive ION⁺ Rewards member deals and privileges.

What’s New

Version 3.5.7

Minor enhancement & bug fixes

Ratings and Reviews

4.7 out of 5
3.7K Ratings

3.7K Ratings

Duakah ,

Quiet easy to use

I like the 7 days validity, give customer more days to react on it.

But I hate keep asking me to enter password even if I’ve already login. Sometimes even used FaceID login but still ask for mobile and password. If this is needed then don’t use FaceID, no need double work.

Developer Response ,

Dear Duakah, please ensure that you have downloaded the latest version of the mobile app and try again. If it persists, email us at with your registered mobile number so that we can further assist you. Thank you.

loppertyvunny ,

App is a little slow

Should not require scanning of receipts - that process should be automated further eg by getting merchant to scan the app directly . Counter based Customer service is good though and they do their best to approve the points via the app fast . I think promotions can take time to approve leaving customer wondering eg the 10x points promo with dior beauty … the credit of the points was delayed beyond 3 weeks after conclusion of the promotion as was stated in the fine print

ammrahman ,

Bad connectivity.

A sales person asked me to download the app as there is an available voucher which can be used for my purchase. But when I tried to register my account, it hangs and I tried to redo the process thrice but it still doesn’t go to the next step after the OTP verification. I don’t understand how an app made specifically for ion can’t work while I’m in ion itself. I even went outside of ion to register as the sales person said it might be a telco connectivity issue inside the building but still registration is stuck. Definitely a bad user experience for a first time user like me.

Developer Response ,

Dear ammrahman, thank you for taking the time to share your feedback and we apologise for any inconvenience caused. For further assistance, you may email our Customer Care Team at and we will be more than happy to assist you. Thank you.

App Privacy

The developer, Orchard Turn Retail Investment Pte Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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