Parents Gateway 4+

Ministry of Education (Singapore)

Designed for iPad

    • Free



Parents Gateway is an initiative by MOE to enable parents with Singpass to interact with schools more conveniently on administrative matters. Parents will also be able to use this app to stay updated on school’s programme and activities.

The mobile app is currently only available for mainstream MOE Kindergartens, Primary schools, Secondary schools and Junior Colleges/Centralised Institute.

We appreciate if you can share with us your feedback to help MOE enhance and improve the experience, benefiting more parents in future.

- If you choose to log out of Parents Gateway, you will stop receiving notifications for new announcements and consent forms until your next log-in.

- The Parents Gateway app uses Singpass to identify parents of students in MOE schools. Singpass is only used to identify and authenticate the parent. The Singpass ID and the password will not be stored in the app. Upon successful authentication, the connection to Singpass will be terminated and the login will henceforth be managed by the Parents Gateway app. There is no risk of Singpass credentials being stolen if a user stays logged in.

What’s New

Version 9.3.0

- Introducing the "Delete" function so you can manage and housekeep your outdated posts
- Bug fixes

Ratings and Reviews

3.3 out of 5
253 Ratings

253 Ratings

outraged & disappointed ,

Why assume we work only on phones?

I do not think it is reasonable to assume that notifications should only work on phones. There is no compatibility for desktop access. The approach is ‘just use your phone - end of discussion’. It’s IT tyranny based on someone’s arrogant assumptions about potential users at its worst.
There is no way to really work within this app - you can’t file, you can’t print messages. Users are treated like robotic programmes - you are expected to say yes or no to what’s pushed down to you and that’s the really the limits of the app functionality. Is this really the messaging you want to send regarding parent engagement and communications?

Developer Response ,

Dear Sir/Mdm, thank you for the feedback. We will take this suggestion into consideration and improve on the user experience in future releases. Please contact us at if you encounter other issue. We will reach out to you with assistance. Thank you.

coffee2237 ,

More thinking needed

This app needs some more thinking. I am inundated with alerts from this app and I often, therefore, miss important messages from the school or Teachers. I do not need to know about P1 registration exercises when both of my kids are already P2 and P4. Neither do I want dengue fever notices or information about how to reduce screen time at home. I should be able to opt in or opt out of such notices so I can focus on the important matters coming from the school, such as PTMs or changes in school policies.

Baby Midorigo ,

Option to edit response before deadline

Appreciate it if parents are able to edit their responses after submission as long as it’s before the deadline.

Parents should be able to receive notification when teachers edit response or comment so that teachers can reply enquiry via comment.

App Privacy

The developer, Ministry of Education (Singapore), indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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