Parents Gateway 4+

Ministry of Education (Singapore)

Designed for iPad

    • Free



Parents Gateway is an initiative by MOE to enable parents with Singpass to interact with schools more conveniently on administrative matters. Parents will also be able to use this app to stay updated on school’s programme and activities.

The mobile app is currently only available for mainstream MOE Kindergartens, Primary schools, Secondary schools and Junior Colleges/Centralised Institute.

We appreciate if you can share with us your feedback to help MOE enhance and improve the experience, benefiting more parents in future.

- If you choose to log out of Parents Gateway, you will stop receiving notifications for new announcements and consent forms until your next log-in.

- The Parents Gateway app uses Singpass to identify parents of students in MOE schools. Singpass is only used to identify and authenticate the parent. The Singpass ID and the password will not be stored in the app. Upon successful authentication, the connection to Singpass will be terminated and the login will henceforth be managed by the Parents Gateway app. There is no risk of Singpass credentials being stolen if a user stays logged in.

What’s New

Version 10.2.1

- Fixed the reading of new posts issue in the 'To-Do' tab on the HOME screen

Ratings and Reviews

3.3 out of 5
312 Ratings

312 Ratings

outraged & disappointed ,

Why assume we work only on phones?

I do not think it is reasonable to assume that notifications should only work on phones. There is no compatibility for desktop access. The approach is ‘just use your phone - end of discussion’. It’s IT tyranny based on someone’s arrogant assumptions about potential users at its worst.
There is no way to really work within this app - you can’t file, you can’t print messages. Users are treated like robotic programmes - you are expected to say yes or no to what’s pushed down to you and that’s the really the limits of the app functionality. Is this really the messaging you want to send regarding parent engagement and communications?

Developer Response ,

Dear Sir/Mdm, thank you for the feedback. We will take this suggestion into consideration and improve on the user experience in future releases. Please contact us at if you encounter other issue. We will reach out to you with assistance. Thank you.

1104Parent ,

Under maintenance

I’m no longer able to launch the app anymore and promoted “under maintenance”. I keep receiving notifications but not able to open the app on my iPhone. I’ve reinstalled app and still the same. I have recently received an important update about my daughters cca and not able to view

Izzaazzi ,

Not user friendly.

Besides the ability to see each child tabs, the app is quite troublesome as schools send notices for something months ahead or teachers giving assesments for following week and once you’ve have read the notices/messages it went into the ‘Completed’ tab automatically.

Should have separate tabs that actually make sense such as…

• ‘New’ for new notices yet to be read. Separate notices by colour tabs (for example) that are from MOE, General School HOD Notices and Notices from Class Teachers.

• ‘To-do’ for notices that parents FLAG to be attended to later such as important notices of assessment/exams topics from class teachers or CCA.

• ‘Complete’ for notices that has been read or acknowledge.

Every notices/message should have the option for parents to choose OURSELVES, ‘To-do’ or ‘Complete’. Not automatic.

Doesnt make sense for us to keep scrolling to find the important notices flooded by other generic notices.

Developer Response ,

Dear Izzaazzi, thank you for your valuable feedback. We will review your suggestions with our developers. Should you face any other issues, please contact us at Thank you.

App Privacy

The developer, Ministry of Education (Singapore), indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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