The Straits Times 4+

What this app lacking is the flexibility of switching subscription between devices. For example, I logged in to my iPad at home. And it disallows me to login to my iPhone when I am in the move. All has to be done is to logout the iPad device automatically instead of requiring me to do it explicitly myself. I will not remember to logout from my iPad when I am leaving for work in the morning. I do hope the developer could offer auto logout feature at a device when new device is logged in. Maybe could even select which device to logout from. This is quite a common feature with other apps.

Hi WolverineBP, thank you for your detailed feedback. We'll share this with our product/design teams for future enhancements. Please contact stics@sph.com.sg if you need help or have more feedback for us. - ST mobile team

I think the app is getting worst. Previously, the issue was the app having too many ads for subscribers, and Straits Times has yet to fix it completely as there are still ads even for subscribers, but it’s just less. But you should note, as a subscriber, we pay money to enjoy premium features on the app. And yet we still have to see ads?? Anyway, going to my current issue I have, the app seems to log me out from my subscription frequently for no reason. Is it because of the new update or?? Please fix it! Back to the previous problem that is not fully fixed, you seem to think that just because you are Singapore’s leading English Newspaper, you feel that you need not treat your subscribers with a certain number of respect. What do I mean? We do not even get to enjoy basic benefits we should have! Why must there be ads for subscribers like us in the first place? Do you know we paid money for the subscription? Excuse me, could you be a bit more courteous to us? Don’t worry, if you think people have only one source of reading a English local newspaper, you are wrong. We have other news available such as Mothership, CNA and Today Online. I’m sure their UI is better than yours.

Hi ghinhayfok, thank you for your feedback. We can help. Please email stics@sph.com.sg so that we can assist you directly. - ST mobile team

There are simply too many advertisements (same advertisement some more) within an article, many which I’m totally not interested about.
While using my finger to scroll while reading, I must really take care not to accidentally hit on the advertisement. As otherwise, it’ll bring me to my browser and I’ve go to go back to straits times app again to continue reading. This happened so many times and it’s really very frustrating.

The recommended articles don’t change a lot and even if I’ve read them it’s still there for a good couple of days.

I especially don’t like the “more from the web”. These are really not news articles but seem more like advertisements/advertorials. Clicking on them does not go to the web! They are still within the App so you have to click “Done” in order to go back to article at Straits Times. The fact that these articles are placed in a national newspaper app, (which, unlike the advertisements mentioned earlier which will bring you externally to a browser) may mislead readers to think that these “ads” are actually more trustworthy. They think these companies have been reviewed by the straits times. It’ll be better if you do indeed classify them outrightly as advertisements instead.

You see, Straits Times have been one of our trusted newspapers which we have been reading since young and we hope that it gets better when it goes digital.

Hi, thank you for your feedback. We are aware of this issue and we’re looking for ways to reduce the chance for mistaps. Thank you for your patience. Please contact stics@sph.com.sg if you need help or have further feedback. - ST mobile team