iPhone Screenshots

Description

WhyQ is Singapore's largest hawker food delivery service in terms of hawker partners and meals served.

WhyQ lets you order affordable and delicious hawker food from popular hawker centres and food courts near you, with no min. order and $1.5 delivery fee!

Order for yourself or for your next corporate event from Michelin-Starred hawker stalls such as Liao Fan Hong Kong Soya Sauce and Michelin-Guide partners such as Tian Tian Chicken Rice, Hong Kee Beef Noodles, Hoo Kee Rice Dumpings and Outram Park Fried Kway Teow.

We currently deliver to the following areas in Singapore:

Central
Central East
Central West
South
North East

WHAT'S NEW
- Corporate Orders for your team events

What’s New

Version 6.6

sharing e-restaurant feature on social media

Ratings and Reviews

3.7 out of 5
1.2K Ratings

1.2K Ratings

Kelly.0831 ,

Love it , prompt delivery

Love this app. I don’t usually write reviews but I thought I have to , to balance out the poor reviews others have!

Food choices are great. Delivery timing is always on time for me (I stay less than 4km from the hawker). Eg it reaches me at 1pm when it says estimated time is 1-1:45pm.

Would be better if the meals store can partner with the drinks store (since they are in the same premise anyway)... eg maxwell one doesn’t have any drinks shop or add on options. Also the UX can be smoother, currently very cumbersome. Eg an option to click back to view the other stores in the same hawker, after looking at the payment page.

Frustrated user 11a ,

Consistent bad service & horrible customer support

Been using this service for quite sometime... food choice is good, but, the delivery tend to be late... sometimes up to almost an hour late, not good since I have only 1 hour allocated for lunch. Telephone support is no good either, most of the time, they don’t know what’s been going on... or they tend to be abrupt and down right rude.. Also, there was once they got my order wrong. And there is one time they actually charge me wrongly and I have to wait 2 days before the issue was rectified.. can I give minus rating?

After a long time gone... I decided to try the service again. Bad decision. Food is late, yet again. And they want to make me wait for another hour.. OMG, do these people think I have a 2 hour lunch period? And worse... after calling their operator and asking them to hurry up.. they just decide to cancel my order. Just like that.
This has got to be the worst delivery service.... ever. Never order from them. Ever.. I learnt my lesson. If u want to maintain your sanity and not waste your time. Do not use this app. Ever. They don’t improve with time. U have been cautioned. Use this service at your own risk.

Developer Response ,

Hi! We are sorry to hear about your experience with us. We will definitely look into the matter and work towards making our services better.

Thanks for your patience and support.

missydirt ,

👎🏼zero stars given if possible👎🏼😡

1st order- office delivery- late for 30min! the bag was there without anybody manning it. everyone rummaged for their food; me too. my order was not there. waited for next batch and finally got our food- cold, dry and hungry. thx for wasting my precious lunch break to wait for horrible food (doesn’t do usually nice food justice at all!)

last order - to home- late for total of 1.5h. was sent only 1 sms to inform it will be late and will arrive 30min late (lies!) food came dry and again specific instructions on the food items were ignored. feedback and was given a load of excuses about riders being new, stalls being crowded... then work on your manpower issues. if u r unable to deliver the goods, don’t sell.

order if u r ok for dry and very late and extra exorbitant charges on food (the cheek of u to charge us for every item even if from same stall & we get horrible non-service) which will NOT be to your instructions. no pls, stop ordering from WHYQ, do yourself a favour, go take a walk or a bus and get decent cheaper nicer food rather than be disappointed again and again especially when you are hangry!

Developer Response ,

Hi, sorry to hear about your poor experience today. We will investigate this with our delivery courier and Hawker partner. Customer service remains our top priority and we will take action to rectify these issues. Thank you and apologies on behalf of the team.
Team WhyQ.

Information

Provider
WhyQ Pte. Ltd.
Size
95.6 MB
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Arabic

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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