VidyoEngage 4+
Vidyo Inc.
-
- Free
Screenshots
Description
VidyoEngage is a turnkey solution for video customer engagement that enables click-to video chat, skill-based routing, customer waiting treatments, post-call surveys, and call summaries. Ideal for customer contact centers and service centers who want to add a video communications channel, VidyoEngage helps bridge the gap between online convenience and emotional connections with your customers.
This app requires a paid subscription to VidyoEngage cloud services. By installing this application, you acknowledge that you have read and understood this description. You acknowledge that this application may require access to your camera to function properly. You consent to receive communications, updates, and upgrades from Vidyo for this application or from the operator of any Vidyo system to which this application connects (an "Operator"). The Operator of each Vidyo system to which this application connects may collect meeting usage data and personal information, such as your screen name and IP address, from the application when it connects to such system, which will be subject to any terms of services, privacy policy and/or similar provisions of such Operator. You can withdraw your consent at any time by uninstalling this application. If you need assistance with removing this application, please contact support@vidyo.com.
What’s New
Version 19.1.2
Updated VidyoClient Library To VC 3.5.21GA
Resolved Application Crashes
Resolved Device Switching Issues
Resolved Issues With Reading Profile Properties From Tenant
App Privacy
The developer, Vidyo Inc., has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.
No Details Provided
The developer will be required to provide privacy details when they submit their next app update.
Information
- Provider
-
Vidyo, Inc. has identified itself as a trader for this app and confirmed that this product or service complies with European Union law.
- Address
- 27 Madison Avenue Suite 040 Paramus New Jersey 07652 United States
- Phone Number
- +1 2018934071
- vidyo.feedback@enghouse.com
- Size
- 41.6 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 8.0 or later.
- iPad
- Requires iPadOS 8.0 or later.
- iPod touch
- Requires iOS 8.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, French, German, Polish, Swedish
- Age Rating
- 4+
- Copyright
- © 2020 Vidyo Inc.
- Price
- Free