Djinni
Augmented Reliability
Free · Designed for iPad. Not verified for macOS.
Instant troubleshooting tool for pro-AV equipment, powered by Augmented Reality.
Intuitive, vendor neutral & technology-agnostic.
Djinni — AV Troubleshooting Made Simple
Transform your smartphone into a powerful AV troubleshooting tool with Djinni's cutting-edge augmented reality technology. Part of the SpectralBot Platform, Djinni is designed specifically for pro-AV professionals who need instant, reliable solutions.
KEY FEATURES
* Universal Compatibility: works seamlessly with any AV equipment regardless of manufacturer — video, audio, lighting, network, and power systems all in one app.
* AR-Powered Diagnostics: point your camera at any device and see critical information overlaid in real-time: settings, alerts, status indicators, and documentation, all visible through your screen.
* Instant Problem Detection: identify technical issues in seconds with a holistic system view that highlights faults across your entire AV installation.
* Remote Expert Support: share live views or snapshots with specialists for guided resolution — all without exposing your equipment to the internet.
* Centralized Documentation: access user manuals, specifications, diagrams, and technical documentation instantly — no more hunting through paperwork.
SOLVE PROBLEMS FASTER
* Reduce service calls: turn hours-long troubleshooting into minutes
* Empower any user: no specialized AV expertise required
* Minimize downtime: fix issues in real-time to keep systems running
* Secure by design: your equipment stays completely isolated from the internet
HOW IT WORKS
Simply scan the SpectralBot QR code on your AV system to instantly connect Djinni to your installation. The app provides a complete overview of all connected devices, using AR to overlay critical information directly onto your camera view.
Whether you're a system integrator, AV installer, or facility manager, Djinni puts professional-grade troubleshooting power in your pocket.
more FEATURES
• Automatic language detection: The app now matches your user profile language.
• Undo functionality: Added an "Undo" button in the system overview.
• Cancel discovery: You can now cancel discovery during device setup.
• Expired license indicator: Easily identify expired systems in the list view.
INTEGRATIONS
• BrightSign OS
• Cisco Webex Room Kit
• ISAAC
• Logitech Rally Bar
• Disguise: Added SMC support.
• AirPlay: Now shows Ethernet and HDMI connections.
• AVer Cam Pro: Added support for AVer Cam Pro3.
IMPROVED
• General performance optimizations.
• Improved port interaction in AR mode.
• Clearer prompts when permissions are rejected.
• AI loading spinner no longer obstructs the view.
• Better feedback when scanning QR codes.
FIXED
• Resolved connection issues for devices with specific language settings.
• Fixed test pattern configuration for Helios.
• Samsung SBOX: Fixed unresponsive brightness controls.
• Lightware Gemini GVN: Improved connection stability.
• Barco ClickShare: Fixed incorrect USB ports + improved stability of connection.
• Fixed SSO sign-in return issues.
• Fixed Wi-Fi SSID display on newer iOS versions.
• Prevented duplicate support tickets.
• Addressed general UI overlapping issues.
26.2.1 29 Jan
# New features
- Revamped design of device cards for showing connection state.
- Implemented SSO (sign-in with Google).
- "Golden state" allows a technician to take a snapshot of an ideal working state to compare against.
- Application is now available in the following languages: NL, FR, EN, DE, CH (simplified mainland).
- Devices that are acting up can now be disabled using the "disconnect" button.
# New integrations
- BenQ RE series
- Yealink MCoreKit-C5U
- Lenovo MTR SNMP
- PixelHue Q8
- Megapixel Omnis
- Aja Kumo 32x32 SDI
- Visual Productions LPV 2
- Implemented reboot for Biamp TesiraForte
- Updated existing Shure integrations
# Improved
- Ability to follow up with the AI-agent.
- Speed & accuracy of AI-agent processing.
- QR code scanning is more reliable.
- Energy usage optimizations.
- Loading time of device list.
# Fixed
- An issue where devices with self-signed certificates for web access did not load.
- An issue where custom devices would show as "online".
- Patch for some Android tablets that did not process camera image correctly.
- Biamp TesiraForte did not connect to AVB versions
- Some Shure devices did not reflect ports properly
25.11.1 17/11/2025
New features:
- Search for a device in the system overview
- Auto-generated AR for all devices
- Supported devices can now seamlessly discover each other on the network
- Wi-Fi network is shown when adding a device
- Connection status for the internet when adding a device
- New discovery support for devices that require configuration
- The option to define a custom range for scanning IP's
- “Custom” devices that act as a placeholder for unsupported devices
- Configuration for devices now includes some information from our knowledge base, on how to set it up and add a device.
- Added dedicated matrix switching view for devices that support it
- Added video preview in detailed view for devices that support it
New integrations:
- Barco Pulse projectors
- Barco PJlink projectors
- Barco ClickShare Bar CB PRO
- Barco IO gateway
- AJA KUMO
- Biamp TesiraForte AVB VT4 & DAN VT4
- Blustream IP300UHD-TX & IP300UHD-RX
- Blustream ACM210
- Bose VB1
- Colorlight EV2 & EV4
- Devantec DS2824
- Extron DMP128 Plus & C AT
- Extron DMP128
- Lightware RAP-B511
- Novastar VX Pro Series
- Q-SYS NV Series
- Q-SYS NC Series
- Q-SYS Core Series
- Q-SYS SPA-QF60X4
- Samsung QMC Series
- Samsung QHB Series
- Samsung QHC Series
- Samsung QBR Series
- Samsung QBC Series
- Samsung QER Series
- Samsung SHC Series
- Siemens PAC 3220
- Shure P300
- Shure ANIUSB
- Shure MXA920
- Sony Bravia Professional Display
- Visual Productions DaliCore
- Visual Productions LPU 2
- Ubiquiti UAP-AC-LR
Improvements & Fix:
- Improved performance and energy usage while using AR
- Adding AR has been made more user-friendly
- Worked on support call stability
- Added echo cancellation when calling through remote assistance
- AVer: Added USB ports
- Colorlight: Brightness was not reported correctly
- Disguise: In some cases the integration would not connect
- Lightware GVN: Video preview support
- Modulo Pi: Updated integration to support new API features
- Novastar COEX: would not connect after uptime was too long
- Panasonic TH-series: LAN & USB port did not have a physical connector defined
- Panasonic projector: Added support for RQ25KEJ
- Poly Studio X70: Fixed connection issues
- Q-SYS Nano: not discovering children
- Shure MXA: Added channel metering
- Shure MXW: Added channel metering
- Ubiquiti UDM: Added locate and reboot support
- Ubiquiti: Image for Ubiquity devices is loaded dynamically, showing the actual device
- Ubiquiti UDM: was adding itself as a child
- Windows SNMP: Improved stability
- Fix: An issue with the MAC-address, software version and serial number not being saved
- Fix: Skipping the onboarding causes rotation issues
- Fix: Users with “viewer” membership could not see actions in AR anymore
- Fix: Found some specific issues when using the “load system” feature
25.9.1 07/10/2025
Patch update with several bug fixes including:
* Disguise connector: fixed reversed I/O ports
* StageSmarts connector: fixed minor bug
* Ubiquity connector: fixed minor bug
25.6.4 08/08/2025
Major New Features
* Bulk Device Setup: add multiple devices to your system at once
* Quick System Access: open systems without scanning QR codes, plus recent systems list for faster workflow
* Advanced authentication: support for 2FA, device-specific login, and secure connections
Enhanced User Experience
* Visual Loading Feedback: progress bars show system reconstruction status
* Device Location Tool: new "locate" button helps you find specific hardware
* AR Interface Preview: see what AR overlays will look like before applying
* Improved SSH Support for Biamp TesiraFORTE
* Improved Chromecast Controls with full media info and playback controls
Better Performance
* Multiple UI/UX improvements for smoother operation
* Various bug fixes and stability enhancements
* Streamlined system management workflow
Expanded Device Support
* Barco Pulse projectors (i600, UDM/UDX, F80 series)
* Lightware Taurus TPX/TPN and Gemini GVN
* Novastar COEX MX40 Pro
* Complete Philips digital signage lineup (D/E/V/Q/X-Line)
* Poly conference solutions (G62, Studio E60/E70/X70, GC8/TC10)
* Sennheiser audio systems (SpeechLine, TeamConnect mics)
* Shure MXA901/902 microphones
* Q-SYS Core 110F/8Flex
* Windows SNMP support
25.6.1 31/05/2025
Features:
* Improved QR scanning (on non-LiDAR devices), in including visual feedback.
* ACL applied for device actions and controls.
* Power saving mode when app is not used.
* Added PTZ controls in AR
Fixes:
* image processing uses hardware acceleration, resulting in smoother & more efficient runtime.
* improved the stability of device-connection backend.
* improved system load times when scanning a code.
* styling of the “Actions” window in detailed device view.
* styling of the discard message (when exiting without saving) is less confusing now.
* device name and model name are now both displayed in the detailed device view.
* solved several AR drifting issues.
* fixed creation of an AR-anchor in demo mode.
* fixed issue with multiple PoE resets in a short period of time.
New devices:
* AirServer Connect
* CECOCECO ArtMorph processor
* Disguise EX/GX/VX series
* Hive Beebox
* Lightware Taurus UCX-series
* Panasonic AW-UE series (camera)
* Panasonic PT-VMZ series (projector)
* Panasonic TH-series (LCD display)
* Shure MXA901
* Shure MXWAPT
* Ubiquity UDM
More information: https://www.spectralbot.com/djinni-app-releases/
25.2.1 03/02/2025
Features:
* Edit mode in system overview
* Improved UI / UX handling of system overview, including fit-to-screen and collapse-all
* Revised layout of system details screen, including key indicators and device controls
* Network port information (System Overview & AR view)
* Licence credit support
* Bug report from the app (About page)
* ...
New devices:
* AVer CAM520
* Datapath FX4
* EPSON EB-L Series
* EPSON EB-PU Series
* Luminex Gigacore
* Samsung S-Box
* Samsung QM-Series
* Ubiquity standard / pro series
* SpectralBot Generic Airplay Device
* SpectralBot Generic Chromecast Device
* SpectralBot Generic HTTP Device
24.9.1 02/10/2024
New features:
* General: onboarding step-by-step guidance for new users.
* General: added demo mode using simulated devices, without a licence or account required.
* General: support for iPhone, and non-Pro iOS devices (without LiDAR scanner).
* System: devices with many ports (e.g. network switches) use pagination to scroll between ports.
* System: added PoE-reset and reboot options to restart a device.
* Documentation: files can be downloaded from the cloud drive, for offline access.
* AR: added “summoning” of AR windows to call an AR-window to the location where you are.
* Remote assistance: added remote assistance for systems, by submitting a support request.
* ...
Improvements
* General: improved overall energy consumption of the app.
* General: installation size is a lot smaller.
* Fix: loading documentation.
* Fix: Barco ClickShare kept disconnecting.
* Fix: AR windows kept showing as “loading”.
* ...
Newly supported devices
* Airplay devices (Apple TV et al)
* Brompton Tessera
* Chromecast devices
* Luminex Gigacore
* ...
The full release notes are available on our website: https://www.spectralbot.com/djinni-app-releases/
24.6.1 01/07/2024
New features:
[+] Manually add devices using the IP-address, or by scanning the network.
[+] Support for device authentication.
[+] Display and view device and system documentation.
[+] System information with system settings (including project assignment), and system notes.
[+] Support PoE-reset for devices connected to Netgear M4250 series switches.
[+] Added device reboot option, when supported.
[+] Resigned look and feel of AR-windows.
[+] Added device alerts to AR interface.
[+] Improved device location tracking in rack setup.
[+] Added “return to overview” function, to quickly reopen the most recent system (without scanning the QR code).
Improvements:
* Restore session from sleep.
* Improved camera image processing.
* Improved QR-code tracking and recognition.
* Improved network request efficiency and stability.
* Center system layout on load (in system overview).
Newly supported devices:
* AMX N-Series encoders/decoders
* Barco ClickShare CX series
* Biamp TesiraFORTE X400
* DetaiLED Resolution Processor
* Extron TLP350CV
* Extron IPL T CR48
* Generic PJLink projector support
* Netgear M4250 series
24.2.1 19/02/2024
New features:
[+] Introduced "spatial anchors" for systems (aka AR-interface for devices).
[+] Added confirmation screens, where appropriate.
[+] Added a refresh button in the system overview to refresh all connections.
Enhancements:
* Wall plate AR overlay got a redesign.
* Added better user feedback in case something goes wrong.
* Relocated the system menu, add made it a 360 degrees menu.
* Battery / energy consumption improvements.
* Added scroll bars in the detailed device view for alerts and key indicators.
* General stability improvements.
Fixed issues:
* Some issues when loading a system or rack fails.
* An issue where nodes in a system would open the IO by default.
* Issues with layout updates for nodes in a system.
* An issue where AR overlays of scanned codes jumped around.
23.11.1 10/11/2023
New features:
[+] Introduced a new radial menu for the system menu.
[+] Introduced a "Key Indicator" list for devices that allows the user to quickly look at important metrics for that device.
[+] Devices without a model will display an image preview.
[+] Better user feedback for empty lists
Enhancements:
* General stability improvements
* Updated for changes to the backend
* Improved layout update stability
* Faster loading times for device alerts
Fixes:
* Button overlay on top of nodes allowed to press the node and button at the same time, causing issues.
* Offline user restore issues
23.10.2 19/10/2023
FEATURES
• Automatic language detection: The app now matches your user profile language.
• Undo functionality: Added an "Undo" button in the system overview.
• Cancel discovery: You can now cancel discovery during device setup.
• Expired license indicator: Easily identify expired systems in the list view.
INTEGRATIONS
• BrightSign OS
• Cisco Webex Room Kit
• ISAAC
• Logitech Rally Bar
• Disguise: Added SMC support.
• AirPlay: Now shows Ethernet and HDMI connections.
• AVer Cam Pro: Added support for AVer Cam Pro3.
IMPROVED
• General performance optimizations.
• Improved port interaction in AR mode.
• Clearer prompts when permissions are rejected.
• AI loading spinner no longer obstructs the view.
• Better feedback when scanning QR codes.
FIXED
• Resolved connection issues for devices with specific language settings.
• Fixed test pattern configuration for Helios.
• Samsung SBOX: Fixed unresponsive brightness controls.
• Lightware Gemini GVN: Improved connection stability.
• Barco ClickShare: Fixed incorrect USB ports + improved stability of connection.
• Fixed SSO sign-in return issues.
• Fixed Wi-Fi SSID display on newer iOS versions.
• Prevented duplicate support tickets.
• Addressed general UI overlapping issues.
more Version 26.2.1 29 Jan
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