SVO.AI OmniChat

One AI inbox. Every channel.

Free · Designed for iPad. Not verified for macOS.

SVO.AI OmniChat is the AI-powered mobile companion to HiComm — the omnichannel inbox that brings WhatsApp, WhatsApp Business, Facebook Messenger, Instagram, and LINE conversations into one customer-service workspace. Designed for customer service teams that don't sit still. Whether your team is at the counter, on the road, or away from the desk, every customer message reaches the phone in their pocket — and AI helps them reply faster. POWERED BY AI — AI Chatbot Automated replies for common questions, with handoff to a live agent the moment a conversation needs a human touch. — AI Profile Builder Reads each customer's chat history and builds a structured profile — interests, intent, preferred language, recent topics — so your team walks into every conversation already informed. — Auto-tagging Tags customers and conversations automatically based on AI analysis of message content. No more manual labelling; segments stay current. — AI Journey Multi-step automated engagement flows triggered by customer behaviour — onboarding, follow-up, win-back — orchestrated by AI and visible end-to-end in the dashboard. — AI Prompt Suggestions In the message composer, suggested replies appear inline based on conversation context and your business's tone. KEY FEATURES — Unified inbox See messages from every connected channel — WhatsApp, WhatsApp Business, Facebook Messenger, Instagram, and LINE — in one chat list, organised by page or sender. — Real-time push notifications The moment a customer messages you, every device on your account gets pinged. Tap to jump straight into the conversation. — Search across pages and customers Got 100+ connected pages? Search by name to jump to the right one in one tap. Inside a page, search by customer name, mobile, or email. — Send the way you reply on desktop Text, photos, videos, audio, documents — the same composer your team uses on cs.hicomm.app, with native camera and gallery picker. — Built for shared accounts Multiple staff on one account? OmniChat is built for that. All devices on the same login receive every new-message push, so whoever is free can respond. — Offline-aware Lost connection? OmniChat tells you, and reconnects automatically the moment service comes back. PRIVACY OmniChat only accesses what's needed to do its job. We never sell or share your customer data with advertisers. Full details: https://cs.hicomm.app/privacy REQUIREMENTS — Active OmniChat / HiComm account — iOS 15 or later — Network connection

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• Send voice messages right from the chat • Attach photos — take a new one with the camera or pick from your gallery, and send several at once • Performance and stability improvements for a smoother chat • More reliable push notifications for new messages and customer updates

Version 1.0.5

The developer, Swepit Sdn Bhd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Linked to You

    The following data may be collected and linked to your identity:

    • Contact Info
    • User Content
    • Identifiers

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

The developer has not yet indicated which accessibility features this app supports. Learn More

Information

Seller
  • Swepit Sdn Bhd
Size
  • 1.8 MB
Category
  • Business
Compatibility
Requires iOS 16.0 or later.
  • iPhone
    Requires iOS 16.0 or later.
  • iPad
    Requires iPadOS 16.0 or later.
  • Mac
    Requires macOS 13.0 or later and a Mac with Apple M1 chip or later.
  • Apple Vision
    Requires visionOS 1.0 or later.
Languages
  • English
Age Rating
4+
Copyright
  • © 2026 Wellous Sdn Bhd
  • Privacy Policy

    • More by Swepit Sdn Bhd

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