ConnextLive
Business
Free · Designed for iPad. Not verified for macOS.
AI-powered replies are now live. Handle customer conversations faster
than ever — real-time chat, smart routing, and CSAT tracking in your pocket.
ConnextLive is the mobile command center for your support team. Get
notified the instant a customer reaches out, jump into live conversations,
and track your team's performance — from anywhere, at any time.
REAL-TIME CONVERSATIONS
• Instant push notifications for every new chat
• Live typing indicators and read receipts
• Assign, transfer, or close conversations with one tap
• Internal team notes for smooth handoffs
• Smart routing: round-robin or skill-based assignment
• Full visitor history and conversation context on every chat
KNOW YOUR VISITORS BEFORE THEY SAY HELLO
ConnextLive shows you each visitor's location, device, pages viewed,
and return history the moment they open a chat — so your team starts
every conversation with context, not guesswork.
AI-ASSISTED REPLIES
Respond faster with context-aware suggestions trained on your own
knowledge base and past conversations. Less typing, better answers,
happier customers.
CSAT & ANALYTICS
Customer satisfaction scores are collected automatically after every
closed conversation. See them alongside response times, agent
performance, and conversation volume — all in one place.
• Per-agent performance leaderboard
• Conversation trends over time
• Response time tracking
• Full data export
KNOWLEDGE BASE
Publish help articles your customers can search themselves. Reduce
inbound volume, give agents quick answers, and keep content updated
directly from the app.
TEAM MANAGEMENT
• Set your status: Online, Away, or Offline
• View your entire team's availability in real time
• Manage agent skill tags and routing rules
• Role-based access: Admin or Agent
ENTERPRISE-GRADE SECURITY
• Per-tenant data isolation
• Role-based access control
• SSL encryption on all connections
• JWT token authentication
• 99.9% uptime SLA
GET STARTED IN UNDER 2 MINUTES
ConnextLive works with any website — React, Vue, Nuxt, plain HTML.
Paste one line of code, invite your agents, and start talking to
customers today. No engineering team required.
Start free. No credit card needed. Upgrade when your team is ready.
Ratings & Reviews
- This app has not received enough ratings or reviews to display an overview.
What's New
• Redesigned Conversation Header — Visitor avatar with initials, online/offline badge, and polished action buttons
• Improved Visitor Details — Tags, contact info, and custom metadata now unified in a single, well-organized panel
• Assign to Agent — Pick from a real agent list instead of typing a name manually
• AI Assistant — New interface with visible suggestion text and a badge indicator when a reply is ready
• Quick Replies & Knowledge Base — Refreshed card layout with category filtering for faster access
• Auto-Scroll on Keyboard — Conversation automatically scrolls to the latest message when the keyboard opens
• More Stable Real-Time Connection — Improved WebSocket reliability for live updates
• Bug Fixes & Performance — Various stability improvements under the hood
The developer, SyconX LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Provider
- SyconX LLC
- Size
- 2.5 MB
- Category
- Business
- Compatibility
Requires iOS 18.6 or later.
- iPhone
Requires iOS 18.6 or later. - iPad
Requires iPadOS 18.6 or later. - Mac
Requires macOS 15.6 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 2.6 or later.
- iPhone
- Languages
- English and Turkish
- Age Rating
4+
- 4+
- Copyright
- © 2026 SyconX LLC