Swapfiets 4+

Always a working bike

Swapfiets

    • 4.5 • 134 Ratings
    • Free

iPhone Screenshots

Description

Swapfiets is world’s first bicycle subscription. For a fixed monthly fee you get a Swapfiets bike and we make sure it always works! If something is wrong with your bike, plan your appointment with our app. You can visit our store or we will come to you within 24 hours, wherever you are in the city. We will fix or swap your bike for a working one.

Our app is always ready to help you!
- Not a Swapfiets user yet? Sign up in the app!
- Flat tire or broken lights? With our app you can book a service in one of our stores or at a location of your choice. All in 20 seconds
- Looking for our store? The app will show you the closest Swapfiets store and the opening hours.

What’s New

Version 4.0.13

This release we have updated the way you can change the address where you want to meet during your appointment.
Furthermore some UI improvements:
- Fix on the login/signup screen
- Update on the issue selection screen for getting help with your bike

Ratings and Reviews

4.5 out of 5
134 Ratings

134 Ratings

muratcantanyerli ,

App doesnt work

App doesnt work well

Barış Deniz Sağlam ,

Terrible service

The app and website don’t work well in general. It’s easy to get “something went wrong, call us” messages. I have been requested to fill my credit card information manually to a phone in the store even though my card was registered in the app.
Also, my first delivery to home was not performed on time due to an operational issue. The problem is that I have not been informed about it before I reached out to customer service. If it is such problematic for the first delivery, I can’t imagine how it would be the appointments for repairs.

gilkegultekin ,

Plan Swap button does not work

I recently signed up for a bike but I can’t use the app to plan a swap because the button on the home page doesn’t do anything. Clicking the link on the menu also has no effect.

App Privacy

The developer, Swapfiets, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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