GoShare - Scooter Sharing 4+

Name: GoShare - Scooter Sharing
Rating: 1.6 (1344 reviews)
Author: Gogoro TAIWAN limited

Ride Electric. Ride Gogoro‪.‬

Gogoro TAIWAN limited

- 1.6 • 1,344 則評分

- 免費

iPhone 截圖

簡介

Hop On!

一鍵在手，不論是上班通勤，下班玩樂，或是假日出遊， GoShare 讓你輕鬆探索城市移動的無限可能！
透過 GoShare App，你能夠享受 24 小時 GoShare 隨借隨還服務或 GoShare DOTS 定點借還服務，體驗各種騎乘新樂趣！

【GoShare App 三大特色】

• AI 認證，註冊超快速
導入業界領先的人臉辨識科技，只需上傳個人身分證件、駕照與信用卡資料，透過即時人臉比對，快速完成認證。

• 一鍵尋車，預約超簡單
一鍵搜尋附近最適合你的車輛，內建導航帶你輕鬆找到並解鎖車輛，車廂內附免費使用的安全帽，全年無休 24 小時服務。

• 自由騎行，換電超簡單
暢遊城市的騎乘途中，若車輛有補充能源的需求，可輕鬆查詢最近的 GoStation 電池交換站點，快速完成換電。

【如何使用 GoShare】

• 快速註冊｜上傳身分證、駕照與信用卡資料，快速完成註冊。
• 一鍵尋車｜輕鬆找尋附近 Gogoro 智慧電動機車。
• 簡單預約｜快速預訂，24 小時服務不間斷。
• 自由騎行｜享受騎乘，旅程長短由你決定。

如有任何問題，歡迎使用 GoShare App 內的線上客服或 e-mail 至 support.tw@ridegoshare.com
想了解更多？快上官網 www.ridegoshare.com

2024年9月2日

版本 2.13

只是想暫停一下？2024/9/2 「暫停模式」全新登場！讓你的行程安排更靈活！立即更新！享受更棒的 GoShare 移動共享服務體驗！

1.6（滿分 5 分）

1,344 則評分

Poor customer assistance for foreigners

The app looks nice and is easy to operate. However, the registration process is very difficult for foreigners. If you have an international driving permit and a Taiwan driving permit, it is a piece of paper. However, the app will only take a photo of a license which is the exact rectangular shape of a small drivers license card. When I appealed to 3 different agents, none of them were able to help. They said someone would reach out to me via email eventually. The WeMo app agents were much more helpful.

便利的服務但美中不足

因為按了還車但沒有注意到是不是有成功還車，實際騎了半個小時被收1600多，但跟客服反應後馬上就得到積極的回應跟處理，幫我扣掉多收的錢，客服端真的有在用心在經營！！！值得讚賞！

雖然說租車閒置15分鐘，程式會有通知的訊息，之後也會發簡訊通知，但真正在忙的人，還車後不會有時間跟機會去盯著看到底有沒有還車成功，建議可以設計一個功能是可以選擇閒置多久自動還車，或是客服撥電話詢問是否確認車子已經使用完畢。

另外是車裡的安全帽10次有9次都是臭的，我都要戴兩頂鴨舌帽避免那個臭味…

GoShare 騎士您好 :

我們已將您的建議確實紀錄並轉達相關單位處置，持續提升服務品質是我們最大目標，誠摯希望未來能夠繼續為您服務。

Nice app and nice customer service

If you have an ARC and Taiwan scooter license, enrollment is quite easy, takes a day or two. You have to enter your Taiwan credit into the app, and then you are set to use a Gogoro any time.
Great customer service, I have contacted them twice through the app and was able to resolve my problems directly with them. I used English and some Chinese. They even refunded me an accidental “Start Ride” from my end.
I have used this app many times, and have gotten convenient, cheap transport many times. Would recommend. Also it’s easier to register here than with iRent.