我買了月票,就應該是每個月自己手動續約。為何款項會自動扣除?我購買時頁面沒有標明這一點,只是在常見問題中寫了這一點。如果我沒有注意到的話,錢不是一直被扣嗎?我的付款於1月29日11:19被扣除,請退款給我,謝謝。而且你們的申訴管道也超爛,寫完了也附上圖片,卻送不出去,重開好幾次也一樣。I bought a monthly pass, so I should renew it manually every month. Why is the money automatically deducted? This was not stated on the page when I purchased it, it was just in the FAQ. If I hadn't noticed, wouldn't the money have been deducted all the time? My payment was deducted on January 29 at 11:19, please refund me, thank you. Also, your complaint channel is terrible. I wrote my complaint and attached pictures, but it still couldn't be sent out. I reopened it several times but the same thing happened.