每天都看著手機待命，是否敵人來襲！ 你沒有花錢你更本就是垃圾！ 全球玩家，就是少了台灣人 趕快來玩吧！

遊戲裡發生有玩家利用遊戲的系統漏洞謀利，並發郵件勒索其他玩家. 雖然已經截圖並通知客服，但客服的回覆態度消極 （打官腔，說會依規定處理但拒絕透露怎麼樣處理，勒索者依然故我，囂張跋扈）. 對一家一直需要不斷儲值才有體驗感的遊戲來說，客服團隊並沒有任何想要幫助玩家維持正常遊戲體驗的決心，反而還努力維護勒索者的立場，我對客服的態度極其失望，也對整個遊戲失去了信心. Someone used loopholes in the game to gain control of the alliance and demanding ransom for 1000 USD. Despite numerous attempts to reflect the issue with customer service, no response have been taken (customer service said they are going to deal with it according to regulations but REFUSED to let us know what is the response). That guy that blackmailed everyone is still active in the game and constantly threatens every other player. For a game that requires constant CASH input to maintain a good gaming experience, the attitude of customers service of handling such issue is extremely dissapointing and it seems that they value the ransomer more than the other players. Im EXTREMELY DISAPPOINTED with their attitude and I lost confidence with their game as i don’t think they even CARE of maintaining a proper gaming environment for the players.

Template of complaint: This game started well and the strategy part of the game is very fun and engaging. BUT THE CODING IS HORRIBLE! The game is not new and 4 months into the new feature, Broken Lands, there was a major glitch at UTC000 on 31st Oct where some players got multiple copies of rewards for BL. So since UTC0024 yesterday they closed the game for maintainence until UTC2100ish. Just now they closes the game again for 3h and did a ROLLBACK to 30th Oct instead of 31st WITHOUT WARNING. TERRIBLE game exp!

沒有擾人的廣告