IMPORTANT NOTE
Petlibro and PETLIBRO Lite are two different apps. Make sure you download the correct one for your device.
IMPORTANT NOTE FOR GRANARY SMART FEEDER USERS:
To ensure you're using the correct app, please scan the QR code provided on your product or manual.
Introduction:
Petlibro helps you take care of your pets with ease, giving you access and peace of mind no matter where you are. Our app connects with a range of smart devices, including the Dockstream, Space, Air, Granary, and Polar, so your pet care is only a tap away.
Why choose Petlibro?
- Remote device control: Easily manage your Petlibro WiFi-connected feeders and fountains from anywhere, making sure your pets are always looked after, even when you're away.
- Real-time monitoring: Keep up with your pet's well-being with device status updates, activity logs, and timely notifications so you can quickly address their needs.
- Streamlined feeding schedules: Set up routine feedings with ease to maintain a consistent diet for your pets. You can even customize voice messages to make mealtime special.
- Stay connected anytime with video: Watch live video streaming and access saved cloud videos, so you’re always in touch with your pets, even when you're apart.
- User-friendly support: Get the help you need through our easy-to-use interface, ensuring your pet's care is never interrupted.
Supported devices:
- PLAF103 Granary Smart Feeder
- PLAF203 Granary Smart Camera Feeder
- PLWF105 Dockstream Smart Fountain
- PLAF107 Space Smart Feeder
- PLAF108 Air Smart Feeder
- PLAF109 Polar Smart Wet Food Feeder
- PLAF301 One RFID Smart Feeder
- And more...
Join thousands of pet owners
Enjoy the peace of mind that comes with easy, reliable pet care. Download Petlibro today and stay connected with your pets.
For Granary Feeder series owners, scan the QR code on your product or manual to get the correct app: Petlibro or Petlibro Lite.
Download Petlibro now and embark on a journey of enhanced connection with your pets!
If you are using the Petlibro Camera Feeder, you can also subscribe to our video cloud storage service in the APP.
Important: Cloud storage is not required to use the camera on the Granary Camera Feeder. You can save videos directly if you have your own microSD card.
Continuous monthly/annual cloud storage service description
1. Subscription period: one month/one year
2. Subscription price: $5.99/$11.99 per month, $59.99/$119.99 per year
3. Payment: After the user confirms the purchase and pays, it will be credited to the iTunes account
4. Cancel Renewal: To cancel the renewal, please do so within 24 hours of the current subscription expiration
Before, manually turn off self in iTunes/Apple ID settings management
Automatic renewal function
5. Renewal: Apple iTunes accounts will be charged within 24 hours before expiration
Payment, subscription period will be postponed for one month after successful deduction
Continuous monthly/annual petlibro care service description
1. Subscription period: one month/one year
2. Subscription price: $5.99/$12.99 per month, $59.99/$129.99 per year
3. Payment: After the user confirms the purchase and pays, it will be credited to the iTunes account
4. Cancel Renewal: To cancel the renewal, please do so within 24 hours of the current subscription expiration
Before, manually turn off self in iTunes/Apple ID settings management
Automatic renewal function
5. Renewal: Apple iTunes accounts will be charged within 24 hours before expiration
Payment, subscription period will be postponed for one month after successful deduction
Legal Information:
- Privacy Policy https://us.petlibro.com/#/regulations/privacy
- User Service Agreement https://us.petlibro.com/#/regulations/conditions
- Cloud Storage Service Agreement https://us.petlibro.com/cloud_storage/cloud_storage_en.html
- End User License Agreement https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
1.The app is stable but slow, 1 second delay after each tap makes UI so unresponsive. 2. Please consider adding widgets like other competitors, it would be much more convenient.
Feed scheduler is really bad
sheeplvl1
Can you guys make the feed scheduler less restrictive and hard to use ? 1. It’s hard to drag the duration to 4 hours from 0 mins. 2.I have to do math every time I set a schedule for 4 hrs + 31 mins buffer and the n do that for all three time frame. Eg 12 am now. Need to set the schedule at least 3 mins after 12 so it’s not set in past time and then drag the really impossible to drag duration bar to 4 hrs after 5 tries. And then set the next schedule 30 mins after which is what ??????? 33 mins after 4 Am. And do that for all three. WORST PART IS ———— Auto scheduler doesn’t work !!! It doesn’t copy your time to next day. It copy the time to the day after and erases the time when you try to correct the date . ????? SCHeduler is so bad!!!! Just do a simple 4 hr on plus 30 mins buffer scheduler not tie to a calendar.
Awful design
ghdodkd
The rfid software make no sense and is terrible, I have 3 machines and 3 cats have different foods, once the cats finished up eating, and lip is about closing up, but if the other cats come closer and the lid will automatically delay closing which allow other cats stealing food from others. My cats need special food and have to weight their food. So by this kind of software, I can not know how much they eat as others cats still can steal from others which make no sense to buy this rfid machine.
開發者回覆
Thank you for bringing this issue to our concern. We apologize for any inconvenience this may have caused. To better assist you, please kindly submit a ticket via App Support in the App, our dedicated team will help you solve the issue.
add delete option
cindyy177
I hope there could be a feature to delete old notifications with one click, as deleting them one by one every time is quite inconvenient.
What's New
We’ve made several small feature upgrades and refinements to improve your overall experience.
