I registered for the app and the money was already deducted from my account. When I wanted to switch to a shorter-term plan, I was not able to get a refund, and the app is not working either. The app itself is very good, but the subscription processing system is very slow and unclear.
Thank you for your feedback! We’re glad you find the app itself very good, but we are sorry for the confusion with your subscription. Please note that all transactions, plan changes, and refunds are handled directly by Apple, not by the app developers. We do not have the technical ability to deduct money or issue refunds ourselves.If the app is not reflecting your active subscription, please try tapping 'Restore Purchases' in the app settings. For a refund or to change your plan, you will need to contact Apple Support directly through your purchase history. We sincerely hope this gets resolved quickly so you can get back to enjoying Lingard!