I trusted the usual process of “no charge now, free trip for 10 days”, but my Apple Pay account was immediately charged about USD 10 (NTD 310). Why is that?
Hi there! We are very grateful to you for taking the time to leave us a review and apologize for any inconvenience caused. All the transactions are done in accordance with the Apple Media Services Terms and Conditions. Untimely cancellation of the trial period which is 3 day, not 10 may be one of the reasons of money withdrawal, but there are some more reasons , such as purchasing a subscription without free trial, as not all the subscription plans have free trial included (one year subscription plan doesn't include free trial); previously installing the application under the same Apple ID. To address this issue promptly, please contact our support team via e-mail support@tvremote-smart.app explaining the situation in detail. We understand the frustration it may cause and aim to resolve such issues efficiently. Kind regards,Universal Remote • TV Control Support Team